BMO Financial Group Market Manager in Alberta, Canada

Description:

The Market Manager manages the overall operations within an assigned market within BMO Private Banking to achieve the growth and profitability objectives for the market. The Market Manager develops and leads the market business development plan/strategies, ensuring that all targets are met. This role leads a team of wealth management professionals (sales and service) who provide financial planning and specialized expertise in banking, investment management or wealth services to wealthy clients and prospects, and ensures that the integrated offer and BMO Private Banking desired client experience is delivered.

Managerial Leadership:

  • Set appropriate context and direction for the vision within the market, ensuring alignment with the vision

  • Establish a two-way working relationship with direct reports to solicit their views on market opportunities, the working environment, potential changes affecting their work, continuous improvement opportunities, and revisions to the plan

  • Build and sustain a team of direct reports who are capable of delivering the performance required for BMO Private Banking, including coaching and the creation and implementation of training and development plans

  • Establish and optimize team integration by articulating the linkages between the accountabilities and authorities of different roles across the group and by establishing the context in which they will work collaboratively with one another

  • Ensure all integrating mechanisms are in place for all sales professionals in order to facilitate team behaviours and the focus on the integrated offer (e.g., appropriate training across product lines)

  • Apply the Bank’s performance management system to direct reports, including establishing goals and objectives, assessing skilled knowledge gaps, allocating resources to achieve objectives and close gaps, assessing personal effectiveness, and reviewing and recommending base and variable pay

  • Ensure the effective implementation of Bank initiatives and programs through the establishment of appropriate context and setting of direction for direct reports by providing relevant information, establishing goals, and setting limits with the context and prescribed limits of the Vice-President and Regional Market Leader

  • Develop and sustain an effective multi-level unit, as a manager of managers, ensuring the quality of effective managerial leadership practices of managers; conducting talent pool assessment with managers on the capability of their staff; and holding mentoring discussions with and hearing requests from employees

Strategy and Business Planning/ Development:

  • Lead the development and implementation of a 1- 2 year market business development plan to support the achievement of both LOB goals and market goals, in alignment with the overall regional strategic business plan

  • Maintain focus and be an advocate for the Private Bank integrated offer and client experience in all strategic, business development and operational plans to support the overall vision for Private Banking within the market

  • Develop and maintain effective relationships with LOB Heads and other key National Office employees to ensure ongoing collaboration and focus on growing overall Private Banking business

  • Identify and execute business development plan/strategies and tactics, with a focus on the integrated offer for Private Banking, to achieve business growth and retain existing Private Banking clients

  • Play a leadership role in sales and marketing to support the overall brand image for BMO Private Banking within the market and the effective promotion of Private Banking to wealthy clients and prospects

  • Establish and enhance the Private Banking profile in the community by participating in worthwhile business and community activities and seeking out and creating opportunities to promote BMO Private Banking ; including but not limited to public speaking, presentations, customer events, employee events, and community events

  • Develop internal and external networks and referrals sources to ensure the ongoing growth of the business within the region

  • Develop and maintain effective relationships with BMO Financial Group Executives and Managers in the market to ensure ongoing collaboration and clarity to drive overall business growth for BMO Financial Group

  • Maintain expertise (banking, investment management or wealth services) to ensure professional credibility with LOB professionals and external community

Sales Management:

  • Lead and implement a disciplined approach for all sales strategies, sales management and goals to support market business growth and the focus on the client

  • Champion a consultative selling approach within the market and the development of integrated financial solutions while maintaining a high level of local market awareness with respect to economic trends and competitor activity

  • Reinforce Private Banking sales process and client experience, identifying gaps, issues and best practices through the monitoring of sales and performance targets against plans in order to create and sustain a sales environment that ensures consistent superior service to Private Banking clients and prospects

Risk Management & Compliance:

  • Set direction for risk management and compliance practices for the market in accordance with corporate standards and continually reinforce the attention to detail that is required in meetings with leaders within the market

  • Ensure the effective monitoring of operational controls is in place to identify any deficiencies and support the initiation of appropriate corrective actions to ensure controls are adequate

  • Manage risk and minimize losses through audit, monitoring and control reports and functions, ensuring compliance requirements, audits and verifications are completed in accordance with Bank policies & procedures and regulatory, legal and ethical requirements

  • Monitor completion of Operational Effectiveness requirements outlined in Policy & Procedures and other communications to manage risk within acceptable limits

  • Ensure Expense Risk Management is applied in accordance with BMO Policy & Procedures and within prescribed limits

  • Ensure adherence to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities

  • Follow security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation

  • Protect the Bank’s assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and lending process requirements and established risk guidelines

Qualifications:

Knowledge:

  • University degree supported by a professional designation (MBA, CA, CFA, LLB)

  • Completion of CSC and CIM/CFP/ETI modules or equivalent

  • Approximately 10-15 years of related experience

  • Expert knowledge and technical proficiency related to private wealth management strategies, issues and trends

  • Broad and diverse background of the financial service industry and expert knowledge of the banking, and personal & commercial credit disciplines for the high net worth (HNW) markets

  • Expert knowledge of all compliance and industry regulations for the Private Bank

Skills:

  • Strong client relationship management skills; comfortable dealing with entrepreneurs, corporate executives and the external market

  • Expert presentation skills; both verbal and written

  • Ability to communicate complex advice, solutions, and in-depth knowledge of technical aspects of the LOB in a comprehensive and practical manner

  • Strong leadership and management; understands and navigates existing work, organization and power structures, and makes recommendations with a clear sense of organizational impact

  • Expert ability to build and maintain a diverse team who works toward the achievement of clearly defined individual goals while maintaining a collaborative understanding and focus on the overall business purpose and direction

  • Expert conceptual and strategic thinking, good ability to take a holistic and integrative view, and consideration for influence and impact on various levels within the business

At our company, we have been helping our customers and communities for over 195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.

To find out more visit our website at www.bmo.com/careers .

BMO Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Field:

Wealth Management

Job Schedule:

full-time

Primary Location:

Canada-Alberta-Calgary