Canlan Ice Sports Corp. Birthday Party Host in Armstrong, British Columbia

Armstrong - Spallumcheen Parks & Rec. Commission Canlan Ice Sports Armstrong is currently looking for a Program Attendants and Program Team Leaders.SCOPE:Reporting to the Community Programmer/Sales Coordinator, the Program Attendant provides customer service through the implementation of hosting individual birthday parties, including distribution of rental skates, interaction with parents and children and serving of the birthday food & beverages along with other party room activities. In addition, provides on-ice supervision to ensure a safe environment for participants. Duties are conducted in a professional and courteous manner.RESPONSIBILITIES & DUTIES:§ Provide customer service to all guests that come to a Birthday Party.§ Able to communicate effectively with children and adults.§ Work independently as a member of our customer service team.§ Provide support to the Events team for Special Events/Birthday Parties as requested.§ Well informed about our birthday packages, special event packages, and program information.§ Maintain a tidy, organized and safe work environment§ Supervise birthday party participants to ensure a safe and enjoyable environment.§ Greeting of the party, lead party room activities including food, beverage and gifts.§ Setup and teardown including cleaning of birthday party room as directed.§ Distribution of birthday party participant wristbands for bounce mania and/or public skate admission.§ Miscellaneous other duties as requiredQUALIFICATIONS / SPECIAL SKILLS:§ Enjoy working with the public in a customer service role, in all age/demographic groups§ Interested in working in an environment which is fast paced and always changing § Adaptable and able to communicate effectively with both customers and staff § Experience in ice arenas, relating to hockey or figure skating uses is an asset § Prior skating and daycare experience will be considered an asset§ Cash handling experienceEXPERIENCE AND EDUCATION:§ Excellent oral and written communication skills (English), neat in appearance, professional in attitude and understands the sensitivity of confidential information§ Must be thorough, organized, articulate and punctual § Must work well under pressure and pay particular attention to details§ Ability to work flexible schedules, primarily evenings & weekends, possibly early AM shifts for groups § Criminal background check is requiredIf you are interested in this position and becoming part of the Canlan team please fill out/submit a resume online. REQNUMBER: 1699