Telus Business Systems Analyst in BC, Canada

Position Overview:

Are you a dynamic self-starter that is ready to hit the ground running alongside a team of passionate and driven individuals? If this describes you, the Inventory & Service Fulfillment (ISF) team awaits you.

Who we are: Striving to be the IT Service Provider of choice for our partners and peers, the ISF team is dedicated to providing quality and reliability in our people and our systems.

Who you are: Experienced in Service Fulfillment domain? You sure are! Able to design, develop, test and support applications? Absolutely! In this role, you will use your expertise to grow and maintain our suite of Order Management and Fulfillment applications.

If you are ready to explore new technologies and excel at what you do, read on…


As a Business Systems Analyst you will take on many exciting roles:

  • Expert in your field

o Create and manage work breakdown structure (WBS) to identify and sequence project activities and estimate associated resource requirements, duration and cost using formal estimating methods

o Implement systems with excellent attention to detail

o Employ the appropriate use of standardized components and support the development of new ones

o Provide application support, problem solving, configuration, development, testing, deployment and performance tuning

o Ensure system designs support reliable, scalable, secure, and flexible solutions

  • Creative and Analytical Thinker

o Perform cost-benefit/alternatives analysis, risk assessments, and recommendations for projects and operational activities

o Develop application requirements based on input gathered from a variety of sources including analysis results and feedback from the user community

o Perform impact analysis of project requirements or change requests from an end-to-end perspective of enterprise stack while identifying impacts to all applicable upstream and downstream systems

o Identify key stakeholders and critical success factors for projects

  • Collaborative Communicator

o Provide support documentation and training for operations

o Coach, develop and work with offshore team members

o Complete complex assignments on time and delegate as required


Required Knowledge:

  • Knowledge of developing application requirements based on input gathered from a variety of sources including analysis results and feedback from the user community

  • Working knowledge of various software development methodologies (waterfall, scrum)

Required Experience:

  • Strong experience in distributed Java/J2EE/Oracle based environment

  • Experienced in developing complex technical requirements for distributed applications

  • Experience with the UML/Object Modeling, related tools and methodologies

  • Strong experience developing technical design specifications and use cases

  • Other Tools and Technologies: Javascript, Spring framework, Oracle Weblogic and Databases, WebServices (SOAP, REST), EJB, JMS, SQL, Linux OS, Shell scripting

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

The TELUS team is as diverse as the society we live in and the customers we serve. We're also passionate about creating success for our customers, our shareholders, our communities and our team. And we do so by living theTELUS valuesand delivering on ourCustomers First commitments.

Do you share our passion?

At TELUS,youcreate future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Title: Business Systems Analyst

Location: CAN-BC-Burnaby

Requisition ID: TEC09967-16