Telus Senior Market Manager (Broadband Networks, Consumer Marketing ) in BC, Canada
As a Senior Market Manager on the Broadband Networks, Consumer Marketing team, you’ll work with the leadership team to develop and realize our strategy in a quickly evolving competitive market. The successful candidate will help shape our TELUS PureFibre strategy across multicultural communities and customer retention activity. You’ll balance strong business acumen and quantitative analysis abilities with exemplary communication and interpersonal skills. Our team is known within TELUS as a fast-paced and entrepreneurial environment that is an agent of change with TELUS and is a great place to learn and grow. We have a culture of collaboration, recognition, and high-performance. Simply put, if you're bright, ambitious and looking for a challenge, this is the place to be.
Working across several key stakeholder groups including those in Broadband Networks, Home Solutions, CSD, CE, B&E and Marketing Communications, expected outcomes will include:
Support the strategic development, planning & tactical execution of acquisition & retention campaigns from start to finish which drive customer engagement, loyalty and tenure
Successfully understand and uncover market opportunities and recommend, with execution, marketing strategies to realize business objectives
Budget management, planning, and accountability using SAP
Experience working on direct response, mass, social and digital activities
Formulating KPIs for loading & churn reduction initiatives and analyze key data inputs to measure success of activity going to market
Uphold the brand and act as a brand ambassador
Strong go to market experience and consumer marketing
Strong project and campaign management
Strong direct marketing campaign development and execution
Strong MS Excel & PowerPoint
Experience with multicultural marketing and communications, strongly desired
Required Skills & Abilities:
A self-starter that takes ownership with a positive can-do attitude
Excellent interpersonal, communication (verbal and written), and storytelling skills
Confidently present ideas and recommendations to leadership team
Constructively challenges the status quo
Superior communication and interpersonal skills
Exemplary presentation and storytelling abilities; able to craft clear, concise and compelling presentations
Takes ownership, initiative and is self-directed; able to effectively manage ambiguity and change
Able to effectively engage stakeholders to establish cross functional alignment for projects & initiatives
Required Professional Designation/Certification:
Post-secondary degree in commerce or business administration
MBA is an asset
- 5 years of marketing experience, preferably in telecommunications/technology sector
Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
The TELUS team is as diverse as the society we live in and the customers we serve. We're also passionate about creating success for our customers, our shareholders, our communities and our team. And we do so by living theTELUS valuesand delivering on ourCustomers First commitments.
Do you share our passion?
At TELUS,youcreate future friendly® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Title: Senior Market Manager (Broadband Networks, Consumer Marketing )
Requisition ID: MAR03981-16