National Bank Financial Group Investment Associate in British Columbia
Title: Investment Associate Location: BC
National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have almost 1,000 investment advisors in over 100 branches, helping more than 400,000 personal clients manage their assets.
Do you enjoy providing excellent customer service and working independently? Investment Assistants are the right hand men and women to our Investment Advisors and assist them in their day-to-day tasks. Join our dynamic and friendly team and play a key role in the success of National Bank Financial.
Reporting to the Regional Manager, you will work in an environment that promotes respect and leadership. This position is located in West-Vancouver.
Your main challenges
Assist the Investment Advisor with administrative tasks related to managing client accounts and business development
Offer unparalleled customer service
Open and update client files
Carry out unsolicited transactions, as well as the purchase and sale of securities and transaction adjustments, as applicable
Analyze client accounts and participate in activities related to the development of the advisors’ business by creating prospecting lists, as needed
Closely monitor day-to-day transactions
Act as a resource person for clients regarding the firm's products, procedures and policies
Specifically, you will:
With the other Investment associate in the team, carries out administrative tasks such as sending cheques to clients, making bank deposits, transferring funds, making RSP and RIF contributions and withdrawals, and following up on incoming and outgoing transfers and overdrafts
Acts as the administrative link between the various operational departments to respond to clients' requests
Prepares the file necessary to open accounts. Ensures client file up to date within the time periods prescribed by law. This involves identifying the client and determining which forms must be completed depending on the type of account and client
Assists the Investment Advisors (3) with business development by speaking with the clients
Provides quotations, takes orders (unsolicited trades), processes the purchase and sale of stocks (block of stocks) and adjusts trades (cancellations and corrections)
Extracts information from systems, and, in response to clients' requests for information, prepares and sends tables, memos, letters and documents including reports on capital gains and losses in portfolios, the handling of cash and stock trades
College or University degree with minimum two years experience in the brokerage or banking industry would be a great asset
Successful completion of the Canadian Securities Course and Conduct and Business Practices Handbook Course
Experience in an administrative support position
Thorough knowledge of cash management, account transfers, account administration, product management, end of year processing, estate settlement, would be a great asset
Proficiency in MS Office: Word, Excel, Outlook
Flexible, adaptable and must be able to work under pressure; Able to prioritize work flows
Strong attention to detail with the ability to multi-task and show initiative and exemplify a positive attitude
Excellent interpersonal and organizational skills
Ability to offer fast and efficient service to clientele
Exceptional English oral and written communication skills; French knowledge is an asset
Diversity is an integral part of the Bank's values and commitments. In this document, the masculine gender designates both sexes with no discrimination intended, and is used only to facilitate reading.