Citi CitiFinancial Business Development Associate Burnaby (Perm/PT) in Burnaby, British Columbia
Primary Location: Canada,British Columbia,Burnaby
Education: High School Diploma/GED
Job Function: Sales
Shift: Evening Job
Employee Status: Regular
Travel Time: No
Job ID: 16076613
CitiFinancial is a great place to begin or grow your professional career. We offer training programs to help you build your skills and abilities in the consumer lending industry. At CitiFinancial we offer a competitive salary and comprehensive benefit plans including Health, Dental, Vision, pension plans, Paid Time-Off and much more.
Perform outbound calls to current, former and prospective customers advertising the products and services available at CitiFinancial.
Provide customers with information on the features and benefits of lending products and answer all questions customers may have
Manage the loan application process over the phone with the customer by completing a loan application and reviewing credit worthiness
Refer qualified customers to local CitiFinancial branch offices to complete the loan process
Manage early stage past due accounts for the purpose of updating customers financial situation and presenting an appropriate solution when available.
Training will be provided to gain consumer lending knowledge to follow company policies and procedures, provincial and federal regulations, credit review and account management
Citi Canada is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence
Strong sales ability
Experience in call center is an asset
3-5 years of sales experience
Excellent communication and customer relationship skills
Demonstrated ability to work under limited supervision
Knowledge of the Microsoft Office Suite.
Ability to gather information through conversational questions to help uncover customer financial needs and credit worthiness
Willingness to work flexible hours which includes evening and weekend hours