Walmart Full Time Dispatcher in Calgary, Alberta
Provides supervision and leadership to the Driver Fleet and assistance to the Dispatch and Admin staff. Plans and outlines daily workload distribution for team members to execute completion.
Co-ordinates the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
Ensures the timely resolution of customer inquiries, concerns and problems.
Supports Regional Transportation operations offering assistance and guidance as required.
Plans and schedules team members to ensure proper staffing across all shifts, ensuring alignment with volumes and service expectations.
Reviews accuracy of time and attendance reporting to ensure legal compliance with hours of work.
Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc.
Strong knowledge of applicable routes within region.
Compiles data on incidents and accident, and distributes and communicates with appropriate personnel.
Customer Service Skills including effectively and efficiently responding to Client and employee inquiries; resolving any conflicts or problems that might arise; etc
Committed to achieving Transportation targets in a timely fashion while focusing on continuous improvement.
University Degree required.
Previous transportation experience considered an asset.
Working knowledge of transportation cargo claims, transportation laws and risk management.
Must have excellent organizational skills, work collaboratively, manpower planning experience, resource allocation, problem solving and trouble-shooting; information gathering including research, interpretation and analysis (i.e. client and system requirements, description of problems, etc.); and conflict management.
Communication skills including written (reports) Email and verbal (internal and external customers)
Indirect supervision of driving staff on a daily basis; ability to lead, motivate and manage a team; strong customer focus.
Intermediate knowledge of Microsoft Suite of programs.
Time management skills including an ability to work in a fast-paced environment, multi-task, manage multiple projects and meet deadlines
Customer Service Skills including effectively and efficiently responding to client and driver inquiries; resolving any conflicts or problems that might arise; etc. Job Title: Full Time Dispatcher
Req ID: 762939BR
Canada Walmart Division: Transportation
Canadian Cities: Calgary
Store Location: 3400 - 39th Avenue NE
Employment Type: Full Time