CCAC Communications Strategist in Etobicoke, Ontario

We are recruiting a Communications Strategist

Competition: FY1617-115

Date Posted: November 29, 2016

Date Closed: Until Filled

Start Date: Immediately

Reports to: Associate Vice President, Strategic Communications & Partnership


Category: Temporary Full Time until December 30, 2017

Team: Strategic Communications & Partnership Advancement

Primary assigned location: 401 The West Mall, Etobicoke


Reporting to the Associate Vice President, Strategic Communications & Partnership Advancement, the Communications Strategist is responsible for providing strategic communications support for organizational work including developing and delivering communications coaching to senior leadership and staff.

Key accountabilities of this position include:

Communications and Coaching

  • Works in partnership with Patient Care and relevant teams to develop communications strategy and materials in support of Mississauga Halton CCAC strategic work

  • Provides communications support to Patient Care and other relevant teams as required

  • Develops and delivers customized communications coaching

  • Ensures Patient Care and relevant team communications are consistent with Mississauga Halton CCAC key organizational messages and visual identity guidelines

  • Develops communication collateral materials to highlight Mississauga Halton CCAC programs and initiatives

  • Liaises with Patient Care and relevant teams, executives and senior leaders to deliver consistent communications content and strategy to internal and external stakeholders, including Service Providers, hospitals, primary care and community agencies

  • Liaises and engages with external partners and audiences in the development of communications strategy, materials and activities

  • Develops and provides communications materials for other priority projects as assigned

Qualifications include:


  • University degree or diploma in Communications, Journalism or Public Affairs (or equivalent combination of education and experience)

  • Accredited Business Communicator (ABC) designation from International Association of Business Communicators an asset


  • Minimum three (3) to five (5) years related experience in developing and implementing communications tactics; experience must include communications skills coaching

  • Excellent knowledge of current communication theories, disciplines, techniques, best practices and planning methods

  • Excellent knowledge of project management

  • Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)

  • Thorough understanding and commitment to quality service and best practice

  • Flexible, adaptable and responsive to change

  • Ability to analyze information, problem-solve and make good decisions

  • Self-directed with an ability to organize, plan, prioritize and multi-task

  • Demonstrated critical thinking

  • Highly detail-oriented

  • Excellent written and verbal communication skills

  • Ensures effective and professional communications with all internal/external contacts to establish and maintain a range of contacts with health professionals, service providers and organizations within the community

  • Works respectfully, positively and collaboratively within a team environment sharing experience and lessons

  • Good negotiation, problem solving, and conflict resolution skills

  • Solid mentoring and coaching skills to provide instructions and guidance to employees with respect to activities, challenges and questions specific to communications/public relations

  • Ability to communicate in French or another language an asset

Thank you for your interest in joining our exceptional team at Mississauga Halton Community Care Access Centre (CCAC).

To apply for this vacancy please submit a resume with covering letter referencing FY1617-115 via the following link or visit the Misissauga Halton CCAC Career Opportunity page at

Please note, only those candidates selected for an interview will be contacted.

Mississauga Halton CCAC is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.

To receive any Mississauga Halton CCAC document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.

System ID: 2016-3394

Job Type (EN): Contract

Job Industry (Choose up to 3 industries) (EN): Government and Public Sector, Healthcare and Medical Services

Career Level (EN): Experienced