BDO Business Analyst, IT in Greater Toronto Area, Ontario

Information technology is more than just fixing computers, it’s about understanding business needs and designing IT solutions to meet them. At BDO, we pride ourselves on offering a well-rounded working experience that embraces innovative thinking, collaboration, and support for learning and advancement. We understand that exceptional client service begins – and ends – with exceptional regard for our people.

Position Summary

Reporting to the Manager, Project Management Office (PMO), the Business Analyst is primarily responsible for liaising with business units, firm internal functions and IT teams to gather and document BDO’s needs and support the Project Management team toward delivering business solutions across firm supported technology platforms.

This individual will apply proven analytical and problem-solving skills to help capture, track and validate business requirements in order to maximize the benefit of investments in business and IT initiatives.

The Business Analyst will create business analysis, functional and/or non-functional designs, business workflow and process maps as required. They will interact with Quality Assurance Analyst, Development, and Project Management teams in project portfolio prioritization, project intake/onboarding and delivery of projects of low to medium levels of complexity and risk to internal clients.

Key Accountabilities and Responsibilities

  • Liaison between business units and technology team to accurately gather, analyze, document and deliver business application requirements and draft functional/non-functional designs

  • Perform needs analysis based on business requirements and ensure organizational goals are met

  • Identify and analyze business problems and define the scope of activities required to address the issues, including requirements definition, process review and impact assessment

  • Participate in all aspects of project delivery activities including, but are not limited to, documentation of project needs, analysis/research of needs and possible solutions, contributing to project schedule and effort estimates; identifying technology (where appropriate) and business solutions; gathering, documenting and updating business requirements and creating, reviewing and validating process maps

  • Facilitate meetings, and conduct information gathering sessions

  • Work with Quality Assurance Analyst to develop and execute test plans, test scenarios, test cases, and document results

  • Report and provide progress updates on initiatives to Project Manager in a timely manner

Education and Professional Skills/Knowledge

  • 3 – 5 years of experience in a Business Analyst or Business Systems Analyst role

  • Strong knowledge and working experience with Portfolio Program and Project Management Tools, System Development Lifecycle methodologies (Waterfall, Agile, Iterative), Project Management Lifecycle best practices and Business Analysis tools, diagrams, and methodologies

  • Strong facilitation, presentation and training skills with the ability to effectively advise on business and technology solutions in relation to process improvement

  • Strong experience with estimating task effort of low to medium complexity projects

  • Strong analytical, time management skills with the ability to manage multiple assignments simultaneously with tight deadlines

  • Demonstrated ability to work effectively with minimal supervision and in a team environment

  • University Degree or College Diploma with emphasis on management of information systems or computer systems

  • Certified Business Analyst Professional (CBAP) from International Institute of Business Analysts (IIBA) considered an asset

Our Vision

The best professional services firm in the mid-market

System ID: 2016-4037

Job Type (EN): Full Time

Job Industry (Choose up to 3 industries) (EN): Accounting and Auditing Services, Business and Professional Services