Sanofi Group Coordinator, Promotional Material and Samples in Laval, Canada
Coordinator, Promotional Material and Samples
About Sanofi – www.sanofi.ca
Sanofi, a global healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients' needs. Sanofi has core strengths in diabetes solutions, human vaccines, innovative drugs, consumer healthcare, emerging markets, animal health and Genzyme. Sanofi is listed in Paris (EURONEXT: SAN) and in New York (NYSE: SNY).
Sanofi entities in Canada include the Diabetes and Cardiovascular Diseases Business Unit, the General Medicines, Established Products and Consumer Healthcare Business Unit, Sanofi Pasteur (vaccines), Sanofi Genzyme (rare diseases, multiple sclerosis and oncology) and Merial (animal health). Together they employ close to 1,700 people. In 2014 Sanofi companies invested $130.5 million in R&D in Canada, creating jobs, business and opportunity throughout the country.
Sanofi in Canada embraces diversity in the workplace and is committed to achieving employment equity. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome applications from women, members of visible minorities, Aboriginal peoples and persons with disabilities.
Follow us on Twitter @SanofiCanada and on YouTube. Click here to learn why we’re one of Canada’s Top 100 Employers for 2016.
Maintain promotional material master in SAP system (product codes, safety stock) and item database information in the Web ordering tool.
Handle the promotional material orders received by representatives via the Web ordering tool. Monitor queries that are exceptions to controlling rules and obtain justifications for approval.
Communicate with representatives, Marketing and distribution center any additions, changes, shortage with regards to promotional material availability.
Maintain expiry dates in SAP system to comply with the PAAB approval process with the distribution of promotional pieces. Ensure monthly follow-ups.
Coordinate the destruction of promotional items with responsibles and Product Managers.
Handle sample orders received for diabetes educational centers (DEC) via the Web ordering tool. Coordinates issues with representatives, Product Managers and distribution center for shipments. Monitor order threshold and approval as per Marketing directives.
Handle additional samples and promotional material requests/orders/returns received from other channels (e-mail, fax, telephone) and for servicing internal and external sales force, Product Managers, physicians and other customers.
Follow approval guidelines and process orders for sampling needs for specific brands.
Provide assistance to the Customer Service call center team on customer inquiries for promotional items and samples.
Participate in product launches with Product Managers and warehouse by coordinating promotional items, samples and cosmeceutical orders and shipments timeline.
Coordinate the logistics and distribution of promotional materials for conferences with third party.
Apply the internal compliance procedures on sampling with third party (distribution license, samples tracking …) and with representatives (samples receipt in MI, storage location, …).
Work on process improvement and efficacies.
Provide monthly reports to management pertaining to samples and promotional material shipments, inventories or specific demands.
Perform various administrative tasks.
Key requirements and competencies
- College Diploma (DEC) or Bachelor in Business Administration or Marketing
- 3-5 years' experience with a sales force environment or Customer Service, preferably in the pharmaceutical industry
Specific skills / competencies:
Ability to work with a high volume of transactions
Ability to analyze data and produce reports
Customer-oriented and diplomacy
Very good interpersonal relations
Autonomy, flexibility and organizational
Positive attitude and enthusiasm
- French and English (Spoken and Written)
- Outlook, Word, Excel, SAP 6.0, Impromptu, Web tool (asset)
Primary Location: Canada-Quebec-Laval
Job Posting: Nov 30, 2016, 1:35:13 PM
Job Type: Regular
Employee Status: Regular