Honda Canada Damage Claims Analyst in Markham, Ontario


The Damage Claims Analyst works within the Logistics & Trade Compliance department, and is responsible for managing and administering the damage claims and working with dealers and service providers for Auto & MCPE, ensuring overall support and efficiency for claims and across domains.


  • Review and analyze dealer claims and pay claims based on the validity of the claims.

  • Prepare claims to file against carriers/insurers or compounds.

  • Reconcile carrier accounts and ensure the carrier claims get paid.

  • Support and assist the dealers in dealing with damaged product and their transit damage claims.

  • Facilitate damage claims for severely damaged units and write offs for Auto/MCPE.

  • Facilitate warehouse MCPE claims.

  • Handle disputed claims with carriers/insurers or compounds and making adjustments when required.

  • Report on claims activity (number of claims, amount paid in claims) and carriers non-payments.

  • Other duties as assigned.


  • Must have completed College diploma or minimum three years in related experience is required

  • Automotive terminology knowledge an asset

  • Must entail excellent PC Skills – including Excel, PowerPoint and MS Access.

  • Must entail strong reasoning, planning and organizational skills.

  • Strong Communication skills, ability to build collaborative working relationships both internally and externally.

  • Excellent telephone manners and customer service skills an asset.

  • Bilingual in both English and French is preferred.

  • Strong research and analytical skills an asset.

  • Must have strong problem-solving skills, ability to create solutions to everyday issues.

  • Must have strong ability to handle multiple priorities with conflicting demands and tight deadlines.

  • Ability to be decisive, take initiative, and display integrity and strong attention to detail.

  • A background in claims processing and Logistics is preferred.

Honda Canada Inc. is committed to providing accommodation in its recruitment processes to applicants with disabilities, upon request. The accommodation provided will take into account the applicant’s accessibility needs.

If you require accommodation at any time during the recruitment process or in order to successfully submit your application, please email Human Resources at or call (905) 888-4331.


System ID: 2016-1544

Job Type (EN): Full Time

Job Industry (Choose up to 3 industries) (EN): Automotive - Manufacturing and Parts, Automotive - Sales, Dealers and Service

Career Level (EN): Experienced