Robert Half Technology Desktop Support Analyst in Markham, Ontario

Application Support Specialist A leading company in the construction industry located in Markham is currently in search of an Application Support Specialist. The right candidate must have experience with Great Plain Dynamics and experience planning, designing, developing and launching efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments. Responsibilities

  • Strategy & Planning.

  • Assist in the planning, design, development, of new applications and enhancements to existing applications.

  • Meet with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.

  • Conduct research on software products to justify recommendations and to support purchasing efforts.

  • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.

  • Create systems models, specifications, diagrams and charts to provide direction to system programmers. Position Requirements Experience & Education

  • College diploma or university degree in the field of computer science, information science, management information systems, or business administration and 5 years related work experience.

  • Development knowledge with SQL and .Net.

  • Extensive experience with Microsoft GP Dynamics.

  • Knowledge of TRUX would be an asset.

  • Experience with VPN and virtualization technology.

  • ITIL training/exposure would be an asset. If you are interested please send your profiles with confidence to Manpreet.Japra@rht.com

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Req ID: 05010-0008942176

Functional Role: Desktop Support

Country: Canada

State: ON

City: Markham

Postal Code: L3R 9R8

Compensation: $75,000.00 to $75,000.00 per year

Requirements: MS Great Plains Dynamics, MySQL, .NET Framework