Regional Municipality of Peel Advisor, Health Performance and Accountability in Mississauga, Ontario

The Region of Peel serves a vibrant and culturally diverse community of more than 1.4 million residents and 88,000 businesses in Brampton, Caledon and Mississauga. Committed to service excellence, transparency in decision-making and responsible tax management, the Region delivers a wide range of municipal services that are customer-focused and cost-effective.

The Region of Peel has recently completed a Strategic Planning process that engaged our residents and stakeholders to answer one question: “What can you imagine for the future of Peel?” All the feedback received formed the path forward and the strategic direction for the Region over the next 20 years.

To learn more about the Region of Peel please visit our website or watch the Faces of Peel video to see how our employees impact the residents of Peel.

Advisor, Health Performance and Accountability

Contract Full Time: Up to Eighteen (18) Months

Internal Client Services- Health Services

The Role:

In collaboration with internal clients and stakeholders across the Health Services department, you will cohesively work to understand their business from a performance management perspective and identify opportunities to improve performance. You will lead initiatives that are large, complex and long-term in nature, as well as act in a Project Advisory role on some initiatives led by other members of the HPA team (Specialists, Analysts).

Responsibilities:

  • Provide expert advice and guidance across Health Services on optimizing performance and quality

  • Contribute to the development and maintenance of HPA methodologies (e.g. strategic/business planning, operational planning, performance measurement and reporting, program/service evaluation, qualitative analysis, business process management and process improvement)

  • Work closely with other Specialists on the HPA team to align methodologies and client initiatives, and to provide a consistent approach to broader performance management

  • Lead the project management, change management and facilitation of teams at all levels across the Department for initiatives that are large, complex and long-term in nature

  • Act in a Project Advisory role on initiatives led by other members of the HPA team (Specialists, Analysts)

  • Ensure all phases of project delivery are performed within standards, timeframes, scope and budget requirements and that project risk is managed

  • Build and strengthen positive relationships with internal customers, corporate and broader stakeholders

  • Raise awareness, desire, knowledge and use of performance management across the department

  • Keep abreast of best practices in performance management and ensure these practices are incorporated into HPA methodologies and client work

  • Participate in the design and implementation of a planning and performance management system for Health Services

  • Maintain an up-to-date status report of the portfolio of active projects, project requests and other initiatives for the purpose of informing client relationship management, HPA resourcing and project management efforts

  • Design, build and implement strong, consistent project management and change management practices across the HPA team

  • Coordinate the logistics (e.g. preparation of tenders and contracts, develop project plans, work schedules and determines priorities) or operational elements (e.g. budgets and resource requirements) for well-defined initiatives

  • Work with clients to define business requirements for initiatives and develop supporting documentation

  • Liaise with external vendors as required

  • Maintain ongoing focus on internal customer needs

  • Stay current on relevant trends and priorities across the Public and Healthcare sectors in Ontario

  • Provides work direction, advice and mentoring to HPA Analysts

Qualifications:

  • Masters degree in Health Administration, Business Administration or Public Administration, or equivalent experience

  • 3 to 5 years’ experience with project management, change management, analysis and interpretation, facilitation, client relationship management and consultation

  • Working knowledge of project management and change management leading practices

  • Expert knowledge of current thinking and practices related to performance management within the health and public sectors in Ontario

  • Ability to provide expert advice to support strategic and operational initiatives

  • Strong interpersonal skills to work with and motivate multi-disciplinary teams and to work with senior management, other divisions and staff

  • Strong customer service orientation and ability to build collaborative environment

  • Ability to influence and negotiate without direct authority

  • Excellent facilitation skills with sound knowledge of various facilitation techniques

  • Strong strategic, analytical and critical thinking skills

  • Demonstrated ability to develop and implement timely solutions to complex problems

  • Ability to maintain focus, energy, commitment and positive attitude in the face of uncertainty, change and resistance

  • Ability to adapt and work effectively in a variety of situations and with various individuals or groups.

  • Ability to organize, evaluate, analyze and present information effectively and concisely both verbally and in writing

  • Effective time management skills with the ability to juggle multiple priorities

  • Proficiency in all MS office applications (Visio, Word, Excel, PowerPoint, Project)

Compensation: Band 8 as per Non-Union Salary Structure

Location: 7120 Hurontario Street, Mississauga

Hours of Work: 8:30am-4:30pm Monday to Friday 35 hours/week

If this opportunity matches your qualifications and experience, please apply online.

At the Region of Peel, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The Region of Peel is committed to providing accommodations throughout the recruitment process. If you require accommodation please notify us and we will work with you to meet your needs. We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants who provide an email address for this posted position will receive all written correspondence with respect to this job posting directly to the email address they have provided on their application. As an applicant, it is your responsibility to ensure that you check your email regularly to receive this correspondence..

System ID: 2016-6540

Position Type and Status: Contract Full-time

Job Industry (Choose up to 3 industries) (EN): Government and Public Sector

Career Level (EN): Experienced

Post End Date: 12/8/2016