City of Mississauga Digital Coordinator in Mississauga, Ontario

Digital Coordinator

Working for the City means you are part of something big, something special! You will be part or a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga.

About the Team:

The Digital Team is working with people across our organization to make the City's online services and information simpler, clearer and faster for citizens and businesses. We're all about focusing on the customer, designing with evidence, and measuring our results. We work collaboratively and iteratively, so you'll be expected to work with our entire team, on many or all of our projects. Sometimes on short notice. That means working with developers, designers, policy people, legal people, senior management - anyone we need to, to help us simplify government services.

About You:

As a Digital Coordinator you are a motivated team player who has a passion for the digital space. You are detail oriented and organized, with diverse skills that can be applied for a variety of digital platforms and channels.

Job Duties:

As a member of the digital team, and under the leadership of the Manager of Corporate Marketing, the successful candidate will support the development of user-focused content for online projects. You will plan, organize, write and publish standards-compliant content for websites, apps, blogs, social, and other digital channels to support City of Mississauga initiatives. You also support the team by coordinating project activities and tasks in conjunction with project managers and consultants including: project documentation, calendars, agendas, minutes, and reports.

You'll need to:

  • Research, write, edit, and publish online content, and maintain corporate standards and procedures related to web writing, content management, and style guides

  • Coordinate creation of digital assets for publication including photography & video

  • Circulate content for approval, and ensure it adheres to the Communications Digital Strategy and industry best practices (SEO, Accessibility, Plain Language, Brand Voice)

  • Create analytics reports as required to assist in customer-centric decision making, and measuring campaign performance

  • Support digital staff in user testing for content and layout, to recommend ongoing improvements to the user experience

  • Create and adhere to work back schedules, coordinate stakeholder meetings, create accurate agendas and minutes for key meetings

  • Collaborate with team members to coordinate the activation of new online content, and schedule removal of old pages

  • Liaise with internal and external resources for campaign scheduling, approvals, copy and graphical assets, product requests, edits, translations, etc.

  • Provide support as required for existing programs, campaigns and digital channels including social media, websites, emails, and blogs

  • Perform other duties as assigned

Please Note: Candidates selected for an interview will be required to provide samples of their work.


Job Specifications HTML

  • University degree or diploma in digital marketing or digital communications related education plus two years related experience is required

  • Excellent inter-personal and communication skills, both written and verbal;

  • Excellent writing skills with demonstrated knowledge of standards to optimize content for target audiences, accessibility, search, and web standards

  • Portfolio of work that demonstrates your passion and ability to design and write great content for the web in plain English

  • Ability to work and adapt in a fast paced environment with a demonstrated ability to accomplish multiple tasks and meet deadlines

  • Strong ability to organize and condense complex topics into simplified language

  • Use of Microsoft Office suite of products including Word, Excel, and Outlook.

  • Demonstrated experience with digital publishing tools including content management systems and Microsoft SharePoint

  • Basic knowledge of HTML as it related to content structure

We also would like you to have:

  • Understanding of information architecture and user experience testing

  • Experience in the digital marketing landscape: customer acquisition, conversion, engagement, paid and organic traffic, SEM, SEO, social media, display, mobile, video, email and content marketing

  • Hands on front-end web experience, with a focus on user-experience design

Hours of Work: 35 hour per week

Salary: $58,377-$77,837

Closing Date: Dec 2nd, 2016

Number of Openings: 1 Full-time

Department/Division/Unit: Corporate Services Department/ Communications Division/ Corporate Marketing

Work Location:300 City Centre Drive, Mississauga, ON

A Criminal Record Search will be required of the successful candidate, at his or her own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted.

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform City Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act .

System ID: 2016-3151

Job Type: Full Time

Job Industry (Choose up to 3 industries) (EN): Government and Public Sector, Technology Services, Telecommunications

Career Level: Entry Level, Experienced