Ingram Micro Field Technical Consultant, Cisco in Mississauga, Ontario

Field Technical Consultant, Cisco

Tracking Code

10819-284

Job Description

Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro’s global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve. Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.

Field Technical Consultant, Cisco

Cisco expertise and certifications are a must have.

CCIE Routing & Switching

Responsibilities:

Provide Engineering Technical support to (Reseller) Partners. Serve as primary technical enablement advisor to reseller partners by developing and executing essential technology roadmap guidance. Collaborate with Partners’ executive, sales, and technical teams satisfy partner technology growth objectives. Provide solution design and architecture services to reseller partner and respective end users. Utilize technical knowledge to augment and supplement Partner sales rep’s and SE in opportunity identification, system configuration, and pre-sales presentations.

Develop technical strategies to disseminate vendor products, capabilities, and functionality that support partner business objectives. Work with reseller client to grow practice areas by either getting deeper and more skilled within existing practice, or modeling building new practice areas. Assist with the technical solutions capabilities to grow/build practice. Analyze customers’ business objectives and assess current technical capabilities by asking probing questions.

Validate and finalize the most suitable vendor solution that addresses customers’ “pain points”. Consults, communicates, presents and advocates technology at all levels of an organization. Drive Partner Technical Proficiency and Readiness by developing Partner autonomy through live product training and new product introduction. Proactively educate Partners on vendor rollouts and solution sets. Travel up to 70% (May include international).

Requirements:

Bachelor’s degree and a minimum of 7 years directly related experience or high school graduate (or equivalent) with a minimum of 9 years directly related experience.

Skills:

Experience to include technical channel development experience required. Reseller training experience Mid-range server, blades and/or storage experience. Solution discipline knowledge a plus (around virtualization, consolidation, business continuance).

Knowledge of IT industry and channel related to technologies such as Network Security, High End Storage, Network Switching/Routing, Virtualization, and/or Wireless Networking, Expert understanding of Ingram Micro Technical Support and all resources available. Skill in extensive technical product line knowledge. Excellent training skills. Effective communication and interpersonal skills. Public speaking skills. Competitive industry technical knowledge. Ability to work cross-functionally, manage time, work toward common goals, and work independently as well as in group/team settings.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. As such, we will accommodate disabilities during the selection process and will work with you to meet your requirements.

Job Location

Mississauga, Ontario, Canada

Position Type

Full-Time/Regular