Ingram Micro Market Development Specialist - Print / Hewlett Packard in Mississauga, Ontario

Market Development Specialist - Print / Hewlett Packard

Tracking Code

10817-284

Job Description

Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro’s global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve. Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.

Market Development Specialist - Print / Hewlett Packard

Responsibilities:

With a primary focus of building and maintaining relationships with existing customer sets, the Market Development Specialist is responsible for implementing, driving and advancing vendor, technology, or category strategies, programs, solutions, and trainings with customers and sales Associates.

The Market Development Specialist is responsible for enabling profitable sales, activations, and market share of the assigned product line (HP, Print).

The Market Development Specialist proactively identifies opportunities (and is called on as opportunities are identified) and partners with an account-assigned sales associate to lead educational sessions with the customer and support closing deals. The Market Development Specialist maintains a detailed and advanced level understanding of their assigned vendor, technology or category segment and its associated key competitive products including life cycles, pricing programs, and technology advantages and may be required to manage transactions to support vendor and customer needs.

The Market Development Specialist serves as a liaison between Ingram Micro and the vendor or overlay division and leverages competitive information to the advantage of both the vendor and Ingram Micro. Generates leads and opportunities for self and sales team members to proactively address and record leads in appropriate pipeline management tools. May travel up to 10% (which may include international travel).

Requirements:

High school diploma (or equivalent) and minimum of five years previous sales/customer service experience (preferably in a related industry) or four years’ experience with Ingram Micro in a sales or customer service capacity as a Market Development Specialist or equivalent.

OR a Bachelor’s degree and a minimum of two years previous sales/customer service experience (preferably in a related industry) or one year experience with Ingram Micro in a sales or customer service capacity as a Market Development Specialist or equivalent.

Skills:

Knowledge of professional, effective telephone techniques and customer care. Moderate technical and product knowledge. Moderate understanding of Ingram Micro programs, products and services. Skilled in personal computing.

Moderate knowledge of Excel and Word required. Excellent communication skills: written and verbal required.

Strong organizational skills and problem solving agility also required. Previous ERP system experience desired. Ability to work as a team member, partner effectively with others, multi-task, respond to rapid change, perform duties with accuracy and with a strong degree of urgency, prioritize and perform work with limited supervision. Able to handle large quantities of information while maintaining a high level of accuracy.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. As such, we will accommodate disabilities during the selection process and will work with you to meet your requirements.

Required Skills

  • Product and sales management

  • Relationship Management

  • Details oriented and analytical.

Job Location

Mississauga, Ontario, Canada

Position Type

Full-Time/Regular