CCAC Project Manager - Health Links in Mississauga, Ontario

We’re Seeking Exceptional People to Join Our Team

Mississauga Halton Community Care Access Centre (CCAC) is committed to providing outstanding care -every person, every day.

As one of 14 CCACs across Ontario, our staff help patients plan and make informed choices about their health care options. To do this, they work in partnership with patients, families, care providers, hospitals, long-term care homes and others. At the heart of our work is quality community care that focuses on meeting each patient’s best interests. Whether a job involves direct patient contact or supports those who interact with patients daily, we empower every employee to focus on our patients and their families. As demand for Mississauga Halton CCAC services continues to rise, we have a strategic plan that positions us to successfully meet this challenge. Integral to this plan is having exceptional people in place.

For more information on Mississauga Halton CCAC, please visit our website at

We are currently recruiting for Regional Project Manager - Health Links Secretariat.

Competition #: FY1617-111

Start Date: December 2016

Reports to: Regional Manager, Health Links Secretariat

Category: Temporary Full-time (12 months with possible extension to 24 months)

Team: Regional Programs & Strategic Development

Current primary assigned location: 2655 North Sheridan Way, Mississauga


A summary of key responsibilities include, but not limited to:

Project Leadership

  • Works collaboratively with Health Link stakeholders and community partners to improve the system of care for patients with complex needs in Mississauga Halton region

  • Creates and controls all project management artifacts needed to effectively strategize, plan and execute on Health Link objectives, including regional and local initiatives.

  • Develops, with key internal and external stakeholders and partners, the project work plan, monitors and controls the work per the project plans.

  • Supports the work of local steering committees and regional tables; facilitates team collaboration and drives work accordingly

  • Plans for and supports the implementation of business changes, plans, incentives and metrics needed for successful project implementation.

  • Identifies, manages and gains approval of changes to the project definition and plan as needed; manages and resolves issues as they arise.

  • Ensures that proper reviews and approvals are obtained for project documents, milestones and deliverables.

  • Demonstrates hands-on management approach to ensure successful delivery of projects on time and within budget.


  • Participates in and/or leads the development and successful implementation of Health Link priorities in alignment with provincial direction, and regional and organizational priorities

  • Implements and monitors tools and processes that enable the delivery of high quality and safe services

  • Embraces a collective impact approach to provides leadership to designated work groups, programs and/or committees as required

Relationship Management

  • Strong relationship management skills, including engaging, communicating with and collaborating with stakeholders, and facilitating groups.

  • Professionally represents the employer in conferences and meetings.

  • Collaborates with stakeholders in the implementation of organizational plans and programs.

  • Employs consensus building skills to ensure the most beneficial outcomes.

  • Develops and maintains collaborative relationships at all levels of the organization to ensure the most effective services are provided.

  • Demonstrates sensitivity and political acuity in all interactions.


Education, Training & Experience

  • University degree in Social Sciences, Health Care, Business Administration or related field; a Master’s degree is an asset (or equivalent combination of education and experience);

  • Project Management Professional (PMP) designation an asset

  • Five (5) to seven (7) years of experience at mid-senior levels at a social service, health care or related organization

  • Exceptional project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach

  • Demonstrated knowledge, experience and success in applying quality improvement methodologies is highly desirable

  • Strong understanding of Mississauga Halton region, the health care system and community sector across the continuum of care, including social determinants of health

  • Superior communication, interpersonal and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum

  • Excellent negotiation, conflict resolution and consensus building skills

  • Demonstrated ability to build and sustain excellent partner relationships and enable voluntary collaboration

Skills and Attributes

  • Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)

  • Understanding and commitment to quality service and best practice

  • Flexible, adaptable and responsive to change

  • Self-directed with an ability to organize, plan, prioritize and multi-task

  • Demonstrated critical thinking

  • Detail-oriented

  • Facilitation and collaboration skills

  • Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the Director as required

Thank you for your interest in joining our exceptional team at Mississauga Halton Community Care Access Centre (CCAC)!

To apply for this vacancy please submit a resume with covering letter referencing FY1617-111 via the link below.

Please note, only those candidates selected for an interview will be contacted.

Mississauga Halton CCAC is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted. To receive any Mississauga Halton CCAC document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.

System ID: 2016-3391

Job Type (EN): Contract

Job Industry (Choose up to 3 industries) (EN): Government and Public Sector, Healthcare and Medical Services, Not for Profit and Charity

Career Level (EN): Experienced, Management