Bose Mgr, Bose Store in Newmarket, Canada
Day-to-day operational responsibility for the store to ensure delivery of business performance at or exceeding targets including sales, comp sales growth, traffic and payroll as a % of sales
Effectively execute the retail talent management process and practices, including recruitment, hiring, performance management and coaching / development / training of store team.
Provide supervision, management, and support to store team.
Implement Bose visual merchandising standards and execute promotional strategies.
Coach store team on how to engage Bose customers at retail to offer a demonstrably unique customer experience resulting in desired sales results.
Communicate, reinforce management expectations to store team and act on store needs to ensure operational consistency.
Physical maintenance of the store and all company assets.
Key Performance Indicators (KPI’s):
Daily, weekly & monthly individual and store Sales
Sales growth (Comp Sales)
Individual and Store Average Ticket
Individual and Store $ / Hour
Individual and Store Units / Transaction
Show Attendance/Traffic Store Visit Report Scores
Payroll as a % of Sales
Shrink and Absolute Variance Core Competencies:
Models Bose Essence & Values at all times
Execution and results oriented, with focus on managing costs, quality and driving profitable sales
Manager effectiveness and personal leadership
Demonstrated potential for effectiveness and personal leadership as manager Able to inject and drive energy into the organization to enhance the employee experience and hence, the customer experience
High level of Human Resource proficiencies, including people management, talent assessment, and performance management
Strong communications – written and verbal; in large groups and one to one
Strong customer orientation
Ability to motivate, coach and develop others
Forward thinking and planning
Problem solving and decision-making
Able to manage time wisely and adjust priorities as needed in a fast-paced environment
Works well in a team environment and is able to enlist others in the achievement of the goals
Retail sales in a premium branded, service oriented store
Proven sales skills in a retail environment
Demonstrated ability to transfer skills:
Passion for and understanding of Bose product and technology portfolio
Ability to effectively optimize store payroll hours
Ability to memorize show presentation
Knowledge of store operations
Consumer Electronics Industry knowledge helpful
Position reports to the Retail Market Manager in a given geographic region
Position currently has 8 -15 direct reports
Occasional travel may be required
Bachelor Degree preferred.
Minimum of 4 years of related managerial experience.
Terms and Conditions at http://www.bose.com/content/dam/BoseDAM/Web/consumerelectronics/global/content_pages/corporate/careers/PDFs/Bose-Terms-and-Conditions.pdf
We’re a company built on disruptive innovation—having the courage to challenge the status quo, an unwavering commitment to our customers, and the fundamental belief that anything is possible. We never settle; we have a passion for discovering better ways to help people enjoy the things they love. We need people like you, people with better solutions. If you join us, you’ll find the opportunity to do your best work and the freedom to enjoy it. Here, every employee has the opportunity to build their own success and contribute to ours. It’s an atmosphere of trust, collaboration, high expectations, and great reward.