Telus Manager - Quality Assurance Management in ON, Canada

Position Overview:

As a key team member, the UAT Manager is responsible for managing the day-to-day operations of the User Acceptance Testing team and the interactions with the Development, QA and client representatives. The UAT Manager must have a proven track record of functional or business testing. The candidate must have complete understanding of the processes associated with testing and delivery of software. Exceptional communication and interpersonal skills is a must.


  • Managing a Quality Assurance team, providing feedback and training where necessary, conducting performance reviews, assisting with recruitment and selection and dealing with any issues within the team

  • Planning, scheduling, assigning and tracking project work for multiple concurrent projects & products

  • Responsible for project communication with all stakeholders and interested parties

  • Reviewing and approving major test and quality approach for the products and projects

  • Ensuring the implementation of the current process and proposing changes to the process where there is a gap

Required Knowledge:

  • Software Project management methodologies, principles and practices

  • People Management

  • Demonstrated Large System Performance Testing

Required Skills & Abilities:

  • Organizational and time management skills

  • Expert understanding of Microsoft Project

  • Strong interpersonal skills with ability to interact at all levels

  • Quality Center, MS Project, Sharepoint

Required Professional Designation/Certification:

  • University Degree in Computer Science or related educational background and, or equivalent experience

Required Experience:

  • Minimum of 5 years of experience in a management and leadership position

  • Minimum of 8 years of experience in a Business Analyst position

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

The TELUS team is as diverse as the society we live in and the customers we serve. We're also passionate about creating success for our customers, our shareholders, our communities and our team. And we do so by living theTELUS valuesand delivering on ourCustomers First commitments.

Do you share our passion?

At TELUS,youcreate future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer:In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.


Title: Manager - Quality Assurance Management

Location: CAN-ON-Mississauga

Requisition ID: HEA02588-16