Telus Sr Product Mgr in ON, Canada

Position Overview:

The TELUS Managed IT and Cloud Solutions Product Management team is lookinga dynamic, high-energy, results-oriented team member for the role of Senior Product Manager. The ideal candidate will strive to delight customers by delivering highly strategic and impactful products that meets market needs and exceeds customer expectations.

You will be accountable for the Product Lifecycle including product strategy, development, profitability, and lifecycle management with particular focus on Security, Compliance and Network Integration. Additionally, you will lead product strategies and ensure product alignment with TELUS Security and TELUS Network Solutions.


  • Identify and assess new business opportunities to drive differentiated, compelling, profitable offerings focused on the aspects of Security, Compliance and Network Integration across the team.

  • Document business opportunities using experience, industry knowledge, and prior success factors

  • Develop detailed financial analysis, business case and scenario modeling, against current state and/or in support of the recommended strategy and alternatives

  • Present concepts, recommendations, and strategy updates to stakeholders and senior leadership

  • Advise and consult with cross-functional and cross-business unit stakeholders in support of development initiatives that span technology domains (network, storage, compute and applications)

  • End to end product and business accountability - entire value chain sales and delivery and associated revenues/costs; continually monitor the value chain and activate remedial & enhancement activities in a pro-active manner

  • Contribute to development and evolution of the Cloud Services roadmap and pricing strategy, address key market and competitive dynamics, align with corporate objectives, operations capabilities, and service development/enhancement priorities

  • Achieve product revenue, profitability and customer success targets for products under management; regularly review and improve the performance metrics of relevant products

Required Knowledge Skills & Abilities

  • Industry/Market/Trends/Company and customer examples related to the products in the MITS and Cloud portfolio within the markets TELUS serves.

  • Knowledge of the relationship between technology and customers business needs considering the correlation between cost and services delivery to meet business objectives.

  • Strong knowledge of Compliance, Security and Network services that support IT Services and Cloud Computing

  • Strong knowledge of Cloud Computing and its various deployment models, managed services environment and practices.

  • Business & financial acumen incl. business drivers, risks, business operations, and Product P&L.

  • Experience with Product and Business case development

  • Learning agility, and ability to maintain a high level of industry and technology knowledge.

  • Excellent collaboration skills with the ability to work/ lead cross-functional and cross-business unit stakeholders in a highly matrixed organization sharing objectives, priorities, and successes.

  • A desire to take ownership, accountability and grow your portion of the business.

  • Excellent written and verbal communications skills. Communication includes: executive communications, storyboarding, storytelling, presentations, and translating the message for different/technical/non-technical audiences.

  • Strong ability to develop consensus within and across business teams, with a focus on outcomes, results collaboration and team-work.

Required Professional Designation/Certification

  • Undergraduate degree in business or a related discipline

  • MBA is an asset

  • CISSP and / OR CCSP is an asset

  • Cisco Networking Certification is an asset

Required Experience

  • Experience dealing/communicating effectively with leaders across different levels within the organization

  • Experience working in a fast-paced, continually changing environment

  • Minimum 5 years of experience preferably in Product Management, IT Risk Management, IT Compliance Management

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

The TELUS team is as diverse as the society we live in and the customers we serve. We're also passionate about creating success for our customers, our shareholders, our communities and our team. And we do so by living theTELUS valuesand delivering on ourCustomers First commitments.

Do you share our passion?

At TELUS,youcreate future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Title: Sr Product Mgr

Location: CAN-ON-Toronto

Requisition ID: MAR03935-16

Other Locations: CA-QC-Montreal, CA-AB-Calgary, CA-AB-Edmonton, CA-BC-Vancouver