BMO Financial Group Advisor, Transformation in Ontario, Canada

Description:

MANDATE

The Advisor, Transformation will provide strategic and operational support to the Chief Transformation Officer, and work with leaders in the Office of Transformation, the IFL and the business to

  • support BMO’s Transformation strategy

  • develop strategies and plans to engage leaders and employees, and other internal and external stakeholders

  • implement critical initiatives

  • inspire healthy disruption and foster an environment of innovation and efficiency

The Advisor will work directly with the Head of the IFL and the learning design team to design solutions that engage and inspire employees as their work and their workplace are being transformed.

The Advisor will lead communication activities, create a compelling transformation narrative, and plan, write and deliver presentations and messages using the most effective channel and approach in each situation. They will demonstrate broad communication expertise, and bring a passion and deeper skills in one or more specialties (e.g., Agile, change leadership, storytelling, graphic design, augmented/virtual reality, concept modeling, presentation coaching, social media). They will help to plan, integrate and manage critical documents, implement key work streams, and facilitate brainstorming and planning sessions. They will also support measurement strategies to monitor the effectiveness of BMO’s transformation.

KEY ACCOUNTABILITIES

INTERNAL & EXTERNAL COMMUNICATION

  • Act as a trusted advisor for leaders and team members

  • Proactively identify communication opportunities – and the associated impact – for transformation initiatives, based on the strategy and an understanding of the objectives, degree of change, timing and stakeholders

  • Prioritize and integrate messages, as appropriate

  • Work with leaders to create effective designs and communications, demonstrating broad communication skills as well as deep expertise in one or more communication specialties

  • Deliver messages using the most appropriate channel(s) including presentations, Meeting Point posts and other web content, simulations, video, animated shorts, social media, etc.

  • Manage the master communication plan for the Office of Transformation, to provide a rolling “landscape” view of the timing, stakeholders and planned activities

  • Liaise with partners inside and outside the company, as required, to get work done

STRATEGIC & OPERATIONAL SUPPORT

  • Provide strategic, operational planning and implementation support to the Chief Transformation Officer

  • Act as the “voice” of the Chief Transformation Officer for key presentations, posts and other messages

  • Plan, integrate and manage critical PMO documents, implement key work streams, and facilitate sessions

  • Oversee audit, risk and compliance activities

  • Support measurement strategies to monitor the effectiveness of key initiatives

  • Act as an ambassador for the Office of Transformation and for BMO

BUILDING AN EFFECTIVE & PROGRESSIVE PRACTICE

  • Design, create and post content, and manage functionality components in SharePoint and other sites managed by the Office of Transformation and the IFL, based on project, change and communication requirements

  • Research leading practices, analyze opportunities, risks and trends, and generate insights and recommendations

  •  Plan and coordinate team meetings and offsites as key engagement opportunities for the team

Qualifications:

KNOWLEDGE AND SKILLS

Knowledge:

  • University degree/college diploma in business, journalism, design, marketing or education (or equivalent experience)

  • Strong business acumen, with knowledge of both BMO and the external landscape

  • Knowledge of accessibility principles / practices, and the implications for communications and design

  • Good knowledge of BMO, and how the Office of Transformation fits within the company’s strategy

Skills:

  • Exceptional communication skills, with the ability to articulate complex concepts in clear and simple language

  • Strategic and conceptual thinking skills

  • Strong analytical and problem-solving skills, including analyzing key messages and conveying them in clear, consistent and meaningful ways

  • Demonstrated innovation and creativity

  • Strong design skills across various media

  • Solid change management capabilities

  • Sound judgment, with a proven ability to manage sensitive and confidential matters

  • Good collaboration, influence and relationship management skills; comfortable dealing directly with senior leaders

  • Effective at multi-tasking, dealing with a wide range of challenges that are independent and distinct

  • Flexible, resilient and resourceful, confident in acting independently and decisively in the face of ambiguity

WORKING CONDITIONS

This job operates within normal office conditions with minimal exposure to health and safety risks. Periodically, there may be a need to work extra hours to support key initiatives.

At our company, we have been helping our customers and communities for over 195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.

To find out more visit our website at www.bmo.com/careers .

BMO Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Field:

Human Resources

Job Schedule:

full-time

Primary Location:

Canada-Ontario-Scarborough