BMO Financial Group Director, Wealth Learning in Ontario, Canada
Position has responsibility for Wealth Management learning and development strategy, executions, quality and impact. This encompasses BMO Nesbitt Burns, Private Banking Canada & Asia, Personal Wealth US, InvestorLine, Wealth Planning, Insurance, and Wealth HQ.
This position is accountable for being a critical strategic lead learning partner in which learning becomes an integrated component of the overall Wealth Management People and Business Strategies and helps drive business impact and employee performance and knowledge standards. Position is accountable for leading the development of innovative learning strategies for both long-term (three year) and annual business plans through the analysis, assessment, design, development and implementation of integrated business learning strategies.
Position partners with Business leaders, key stakeholders within the business, and key partners such as HR and IFL partners, leading the development of innovative learning strategies for Wealth Management. Finally, the position is accountable for leading a team of highly skilled learning professionals that identify business gaps / opportunities as well as future needs / directions in the development of relevant and effective programs & curriculum.
The role leads Learning priorities for Wealth Management across a broad spectrum of learning activities which include but are not limited to:
Orientation and new to role Learning Paths for a variety of roles
Learning to support transformational change in Wealth Management (E.g., technology implementations and enhanced usage of Digital channels and digitization of client journeys)
Learning to support regulatory change in Wealth management (E.g., Mandatory technology changes, new regulations)
Learning Programs to support Cross-Wealth strategic and leadership objectives
Learning elements to support Wealth Management conferences such as Leadership capability building and skill strengthening
In addition, the position leads the strategy for how Learning is deployed, combining face-to-face Learning strategies with increasing use of digital learning solutions to meet the evolving needs of Wealth Management.
Creates and executes over-arching long term learning strategy, which considers all IFL programs
Fulfills trusted advisor and strategic partner role for Wealth LOB, in order to help drive business impact
Measures progress of learning & development initiatives against desired business outcomes
Leads and manages a team of Senior Learning Partners, Senior Learning Consultants and Learning Consultants supporting Wealth LOB learning
Direct team responsible for the design, development and maintenance of high quality learning programs and materials
Provide advice/input to support clients in achieving their business objectives – recommend implementation of the highest value deliverables/methods for the lowest cost
Responsible to build effective relationships with business partners, ensuring their confidence that their business needs/objectives are being met/exceeded
Assist in the development of successful strategies for managing relationships
Work in partnership with other areas of the Bank and external vendors to deliver on project goals
Ensures that execution occurs consistent with organizational policies, procedures and standards of quality
Wealth Management Group head, Wealth Management LOB/Function heads in determining learning objectives and sustainment activities
HRBPs in integrating learning into the groups' human capital strategies
IFL on course quality and effectiveness analysis
IFL on course facilitation and delivery management
Governance and operations on the quarterly scorecards
Learning Infrastructure team as it relates to technology and web standards for eLearning development
Wealth Management LOB, compliance, and legal as it relates to role curriculum content
Continuously live and demonstrate Being BMO values in action
Coach team members for performance; conduct formal and informal coaching
Provide managerial direction for business unit and build synergies among team members
Motivate team to achieve individual, client and enterprise goals
Provide ongoing guidance and support to all team members
Excellent ability to influence, team build and maintain a positive organizational culture
Strong team player with excellent written and verbal communication skills
Entrepreneurial self-starter, results oriented with excellent organizational and planning skills
Demonstrated ability to resolve complex issues and recommend solutions to Senior Management
At our company, we have been helping our customers and communities for over 195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.
To find out more visit our website at www.bmo.com/careers .
BMO Financial Group is committed to an inclusive, equitable and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Learning & Development