Nordstrom Nordstrom - Loss Prevention Service Ambassador - Rideau Centre - Ottawa in Ontario, Canada

Nordstrom isn’t just another job—it’s a career. We’re a leading fashion retailer that’s offered the very best of what’s next in fashion for men, women and children since 1901. We believe in rewarding outstanding work, developing employees’ careers and building long-term relationships with our customers and employees.

It’s fun, supportive, competitive and a great place to grow your career.

A day in the life…

As the Service Ambassador, you’ll play a dual role—part charming host, part protector. In this role, you’ll…

  • Welcome customers by providing an engaging experience as they arrive the store

  • Be an expert in the store departments and services

  • Possess knowledge of the area in order to provide customers with information, directions and local recommendations

  • Maintain the general safety of customers, employees and the store

  • Perform monitoring and surveillance activities

  • Reduce and control loss of merchandise through audits, training and education

  • Assist in emergency situations

You own this if you…

  • Thrive in an active, high-traffic retail environment, reacting to and delivering service to many customers at once

  • Have clear, effective written and verbal skills

  • Keep a calm head when dealing with overall store safety issues and escalate concerns in a timely manner.

  • Take pride and satisfaction in providing a safe and secure environment for customers and employees

We’ve got you covered…

We offer a comprehensive benefits package that includes a fabulous merchandise discount; an employer-matched retirement plan; extended health, prescription, vision and dental coverage and more.

We are an equal opportunity employer committed to providing a diverse environment.

This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualification required for this job. No visa sponsorship is available for this position.

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Job: *Loss Prevention

Title: Nordstrom - Loss Prevention Service Ambassador - Rideau Centre - Ottawa

Location: Canada-Ontario-Ottawa

Requisition ID: 275105