Johnson Controls Sec & Fire System Rep II in Ontario, Canada
RESPONSIBILITY LEVEL: Under limited supervision, possesses complete technical competence on all security / fire systems and the ability to resolve or guide others through very complex problem resolution. Responsible for programming, commissioning, troubleshooting and preventive maintenance of security / fire systems per contract obligations. Provides detailed information to communicate design to customers, installation or service team and subcontractors.
PRINCIPLE DUTIES: 1. Provides solutions to systems problems by troubleshooting the system or advising others on how to resolve problems. Requires thorough understanding of core and third party security / fire products, software and systems / electrical technology.
Configures security / fire systems, which utilize both core and third party security / fire products and systems / electrical technology as defined by the project specification or on retrofit projects while maintaining quality and ensuring customer satisfaction.
Orders material from both internal sources and / or external vendors, and expedites as necessary. Ensures timely delivery to appropriate locations.
Completes all required commissioning documentation. Provides accurate information for as- builts documentation.
Assists engineering and sales by providing technical recommendations to produce job layouts and bid proposals.
Performs site-specific training for owner / operator on the total system.
Adheres to safety standards and local and national codes, with a high degree of regard to employee and subcontractor safety.
Maintains appropriate local and National Security / Fire Industry Certifications.
Communicates with customer upon arrival and before leaving the work site. Continuous proactive customer interactions including an in-depth understanding of customer(s) needs wants and systems currently in place. Plans for future needs with customer that include recommending complete systems enhancements and promoting the sale of add-on work.
Assists in monitoring project execution per plan. Reports problems or changes to management.
Creates and presents field proposals for small projects and labor and material.
May mentor Security and / or Fire Technicians on tools and technology. Serves as a Security / Fire Team technical resource. May assist sales in development of cost estimate on complex projects.
Adheres to and follows safety guidelines and policies at all times.
ADDITIONAL DUTIES: Other duties related to the installation of Life Safety equipment as assigned.
REQUIREMENTS: Electronics Certification from an accredited Technical School with seven years’ experience required in the security / fire industry. NICET Level II certification preferred. Experience within the security / fire industry with complete knowledge and understanding of security / fire systems, database structures, network configuration and analysis. Able to act independently and to coordinate the work of others on a job site. Demonstrated effective interpersonal skills to represent the company to customers and other outside contacts. Able to explain technical information to non-technical people.
Job: *Field Operations
Organization: *Building Efficiency
Title: Sec & Fire System Rep II
Location: CAN-Ontario-Richmond Hill
Requisition ID: WD30033683327