Entrust Datacard Order Fullfillment Specialist (Temporary) in Ottawa, Ontario
*Order Fullfillment Specialist REQ# 5408 *
The Order Fulfillment Specialist is responsible for fulfillment for the software business at Entrust Datacard. Strong problem solving skills, attention to detail, and ability to multi-task in a fast moving software industry, teamwork, and excellent customer service are core attributes for the role.
- Manage the fulfillment of commercial software
- Fulfill customer software orders
- Create license(s)/product key(s) using licensing system
- Add license(s) to Oracle EBS
- Create new customer contact in Salesforce and provide them with access to portal
- Provide license to customer via e-mail (MS Outlook)
- Create shipping documents for all domestic and international shipments; includes completing all required export documentation
- Process license renewals
- Based on monthly expiration date, search for customers who require renewals in SharePoint
- Update license(s) using licensing system (DCCLS)
- Update license information in SharePoint
- Provide reactivation key file to customer via e-mail (MS Outlook)
- Excellent written, verbal, and listening communication skills
- Must have proficiency in MS Office applications (e.g., Excel, Word, etc.)
- Must be able to lift up to 20lbs
- Must be able to lawfully work within the Canada and have unrestricted work authorization for Canada
- Supply Chain experience
- International trading operations or related field
- Knowledge of courier shipping systems
- Experience using Salesforce, Oracle EBS
About Entrust Datacard
Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.
Join us. Together we’ll create solutions for a more connected, mobile and secure life.
For more information, visit www.entrustdatacard.com. Follow us on Twitter, YouTube and LinkedIn.
Entrust Datacard encourages applications from all qualified candidates. _ Contact Nicole Mair at_ email@example.com or 613-270-3490 if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Entrust Datacard Corporation is an EOE/AA/Veteran/People with Disabilities employer.
NO AGENCIES, NO RELOCATION
Job Title: Order Fullfillment Specialist (Temporary)
Job ID: 5408
Location: Canada: Ottawa, Ontario
Full/Part Time: Full-Time