Canada Mortgage and Housing Corporation Senior Analyst, Insurance Business Systems in Ottawa, Ontario

  • CMHC: Because What I Do Matters *

Canada Mortgage and Housing Corporation (CMHC) is the heart of a world leading housing system that is making a difference for Canadians every day by helping them meet their housing needs. As Canada’s authority on housing, CMHC works with a variety of stakeholders to help ensure that the Canadian housing system remains one of the best in the world. Our work matters to a great many people and our employees matter to us.

Bring your analytical skills and your research expertise to this Ottawa position.


Thispermanent full-timeposition is an excellent opportunity to become a member of the Insurance Business Systems team, you will be providing guidance on all aspects of mortgage insurance initiation and servicing policy and effectively support or lead the monitoring and redevelopment / implementation of insurance products, policies, systems or services. You will also be providing project planning, management and measurement skills and techniques in a team environment and on individual projects.


How You Will Be Contributing

  • Developing logical, well-reasoned and cost-effective solutions to problems related to system processing, development and implementation for all insurance initiation, servicing, risk management and reporting.

  • Developing detailed requirements/specifications and accompanying test plans for policy, product, system or service changes.

  • Working directly with clients, modeling requirements, performing data analysis, and aiding in root cause analysis as part of the issue management process.

  • Developing incremental improvements to operational processes, policies, products, services and systems.

  • Applying a broad range of research and analytical services using computer based tools and skills, during both the early exploratory phases of projects and frequently as part of multidisciplinary teams.

  • Performing and assisting internal and external clients in testing small and large releases.

  • Providing project planning, management and measurement skills and techniques to teams and applying those same techniques to individual projects.

What We Are Looking For

  • A commitment to demonstrating CMHC values

  • Post secondary education in Business, Economics, Finance, or Computer Science, and demonstrated a successful track-record of five (5) years with increasing responsibility in research, analysis, policy development and business analysis or an equivalent combination of education and experience may be considered.

  • Highly developed qualitative and quantitative analytical skills.

  • Ability to build and maintain client relationships, recognize opportunities for improvement and contribute to a working environment where diversity is valued, respected and integrated.

  • Experience in gathering, developing and documenting user requirements, system testing and implementation of automated business processes.

  • Ability to clearly articulate high level and low level views of requirements and perform solution assessments.

  • Demonstrated ability to gather data from many sources, synthesize information, draw conclusions and make recommendations based on solid research.

  • Ability to achieve results, deliver quality work and adapt to changing priorities.

  • Strong oral and written communication skills, including the ability to draft understandable, clear and consistent documents on topics within the areas of responsibilities.

  • Ability to work collaboratively in a team environment.

  • Proficiency working in a computer aided environment, using software such as MS Office applications, graphics, spreadsheet analysis, etc.

  • Demonstrated ability to manage various tasks and projects concurrently

  • Ability to collaborate with clients to evolve business processes to gain operational efficiencies.

  • Knowledge of mortgage industry in Canada (i.e. real estate finance, mortgage insurance, mortgage loan underwriting policies, insurance risk analysis and market housing programs).

  • Business Analysis Certificate (e.g. IIBA).

  • Experience working in an Agile development environment.

  • Working with Requirements Management / IT Service Management tools.

  • Experience working with tool such as SAS or Business Intelligence Tools.

Core Competencies

Client Focus/ Innovation/ Valuing and Respecting Individuals

Functional Competencies

Analytical Thinking/Communication (Presenting and Influencing)/Efficiency/Flexibility/Project Management/ Teamwork

What CMHC Has To Offer

  • Competitive Total Compensation package

  • Competitive Annual Salary

  • Comprehensive flex benefit program

  • Defined Contribution Pension Plan

  • Eligibility for Performance Bonuses

  • In-house learning and development opportunities

  • Career Growth Opportunities

  • Employee and Family Assistance Program (EFAP)

  • New Hire Mentorship Program

  • Various onsite amenities

APPLY today

This job posting will be active until 11:59 pm EST on December 11, 2016 , however, the competition may remain active until a successful candidate has been chosen.

To Note

  • We sincerely thank all candidates for their interest, however, please note that only those applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.

  • Selected candidates may be required to do a presentation or assessment as part of the interview. If so, they will be advised in advance. In the event that tests are administered, candidates will also be advised in advance.

  • Candidates must be eligible for Reliability Clearance

  • Candidates who do not meet all of the position requirements may be considered in an under-fill capacity, in which case the person will be hired at a lower level than the position level.

Organization: *Insurance

Title: Senior Analyst, Insurance Business Systems

Location: ON-Ottawa

Requisition ID: 6523