Agrium Inc Customer Service Representative in Paradise Valley, Alberta

Customer Service Representative – Paradise Valley, AB

If you live safety always and everywhere and have a strong desire to build a better tomorrow then look to the company who helps feed the world.

Cultivating Excellence is Crop Production Services culture of ownership and joint accountability. At its heart, Cultivating Excellence is about achieving superior results with integrity together, connecting and collaborating across the entire organization.

While we have great people, it is not just about that; it’s the ability to own your own engagement, the opportunity to be innovative. It’s the opportunity to grow and develop your career in ways you never imagined while teaming up with people with a passion to make a difference in the world.

Who You Will Work With

You will work daily beside teams of people who will care about your safety on the job and at home. Together, you will have a Commitment to Zero and follow our 3 Safety Principles: Do It safely or not at all, There is always time to do it safely, and Care for each other’s health, safety and security.

Your team will bring out the best in you by enabling you to achieve goals and reach your full potential. You will own your own work and find innovative ways to deliver on our vision of feeding the world responsibly while working along beside 15,000 people around the globe who care about you.

Key Tasks:

  • Tracks customer orders

  • Processes weight tickets

  • Adheres to policies and procedures

  • Complies and maintains database for inventory records

  • Maintains company and customer records

  • Ensures superior customer satisfaction (internal and external)

  • May be responsible to dispatch delivery of products

  • Other Duties as assigned

The Ideal Candidate

Outside of the skills and necessary qualifications, our ideal candidate must be committed to achieving superior results with integrity and sustaining our safe and positive work environment while having the ability to embrace working side by side others in a diverse culture.

Qualifications:

  • Proficiency in Microsoft Office, good keyboarding skills

  • Ability to work effectively, independently and as part of a team

  • Excellent telephone and communication skills

  • 3-5 years previous customer service experience

  • Strong organizational, planning and time management skills

  • Conducts themselves in a professional manner, and able to keep information confidential

  • Ability to multi task, work quickly and accurately in a fast paced environmentAgricultural background an asset

Ability to meet the CPS policy requirements by completing a Criminal background check, Drug/alcohol testing, and Driving record abstract, when applicable.

Why Crop Production Services?

Winning together; Our Cultivating Excellence culture coupled with great people and delivering superior results with integrity is what sets Agrium apart from other career opportunities. We’re dedicated to winning together and that is what consistently makes Agrium an award winning company, listed as one of the best places to work both in Canada and the U.S.

Crop Production Services (an Agrium company) is an organizational culture that promotes sustainability and innovation, with a vision to help ‘feed the world’ in ways that protect the environment, support economic vitality, and enhance communities.