KLX Inc Sales Rep -- Canada in Pointe, Canada
Quotations (verbal and in writing) for stock and non-stock items (may include sourcing and spreadsheet process with Purchasing), for contract, quote entry and follow-up of quoted items with the customer.
Resolves customer claims with functional departments (Accounting, Quality Assurance etc.), RMA handling, determine root cause, recommend and implement corrective actions; support Accounts Receivable with cash collection
Pro-actively monitor open order book, identify potential issues, and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.
Maintain a professional yet personalized relationship with assigned customers. Grow existing customers by ensuring excellence in service and on-time responses.
Negotiates price, freight, terms, etc.
Drive revenue and profit through both inbound and outbound calls by utilizing persuasive sales techniques (i.e. upselling selling, cross-selling
Collaborates with Purchasing on the inventory purchases to support major customers
Other duties and responsibilities as assigned or required
High School Diploma/Equivalent
KLX Inc. is an EOE/M/F/Vet/Disabled
EOE/Minorities/Females/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.