McKesson Manager, Implementation Services, British Columbia, Canada in Richmond, Canada

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Imaging & Workflow Solutions provides a range of information technology solutions for hospitals and healthcare providers of all sizes and complexity. Our solutions for enterprise imaging and diagnostic imaging (radiology, cardiology), and workflow help customers improve collaboration and productivity, optimize performance and quality, and coordinate care while helping to maximize the value of their technology.

Every single McKesson employee contributes to our mission—by joining McKesson Imaging & Workflow Solutions you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

We understand the importance of a system that works together. Join our team of leaders to begin a rewarding career.

healthcare. McKesson Imaging & Workflow Solutions provides a range of information technology solutions for hospitals and healthcare providers of all sizes and complexity. Our solutions for enterprise imaging and diagnostic imaging (radiology, cardiology), and workflow help customers improve collaboration and productivity, optimize performance and quality, and coordinate care while helping to maximize the value of their technology.

Every single McKesson employee contributes to our mission—by joining McKesson Imaging & Workflow Solutions you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

We understand the importance of a system that works together. Join our team of leaders to begin a rewarding career.

Current Need – Manager, Implementation Services

Lead a team of Project Managers, Technical Engineers and / or Implementation Consultants, coaching them to provide exceptional implementation services to customers. Responsible for overseeing team’s projects and ensuring a high level of customer satisfaction and employee satisfaction.

Position Description

Oversees and supports the assigned team to ensure successful execution ofmultiple implementation projects.

Provides guidance/coaching to team members.

Conducts performance reviews.

Oversees team projects and provides backup (e.g. con-calls, issues, configuration, obstacles, scheduling, planning, organization and deliverables).

Provides and reviews customer required documentation (i.e. project plans and sitespecification documents).

If required, provides on-site escalation management for complex installations or highprofile customers (including site preparation, customer liaison, systemimplementation and network integration).

Acts as first level contact for customer escalations.

Liaises with Services Product Analyst for latest product information from R&D/Systems Engineering, Technical Marketing and Support Department.

Creates training programs for team/department.

Provides support to implementation staff both in house and on site. Screens, interviews and recommends potential candidates.

Assists with creation of new policies and ensures adherence to policies.

Completes mid-year and end of year performance evaluations.

Completes all annual compensation adjustments and off-cycle adjustments.

Qualifications

Minimum Requirements: 5+ years of management experience; 5+ years of clinical / imaging experience OR 5 + years training / consulting experience

Critical Skills:

Strong technical, troubleshooting, coaching, training and interpersonal abilities.

Team player. Good organizational planning skills.

Additional Knowledge & Skills

Knowledge of PACS installations preferred.

Education

4-year degree in computer science or related field or equivalent experience

Physical Requirements

General Office Demands

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Agency Statement

No agencies please.

Recruiting Disclaimer: The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Corp. on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

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Category: Medical