Robert Half Office Team Sales Assistant in Richmond Hill, Ontario

I have a great opportunity in a growing company!!We are looking for a customer-oriented service representative. This person will act as a liaison between all departments and customers in order to effectively communicate customer needs, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. My client is looking for someone with a background in the food industry who understands the shipping and receiving process. Responsibilities include but are not limited to;

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers' needs to achieve satisfaction

  • Build sustainable relationships of trust through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers

OfficeTeam is the world's leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We offer job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNEĀ® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local OfficeTeam branch at 888.981.6731 or visit roberthalf.com/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

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Req ID: 05050-0008932880

Functional Role: Secretary/Admin Asst

Country: Canada

State: ON

City: Richmond Hill

Postal Code: M2N 1N1

Compensation: $40,000.00 to $42,000.00 per year

Requirements: Requirements

  • Minimum of 2 year customer service experience required.

  • Experience with customer resolutions and troubleshooting is required.

  • Must have experience with Microsoft Word, Excel and PowerPoint.

  • Work requires excellent written, verbal and group presentation communication skills.

  • Work may require, on occasion, the need to lift, carry, push, pull or otherwise move objects weighing up to 40 pounds.

  • Work may require the use of tools or equipment, which requires a high degree of dexterity. If this sounds like you please email your resume to liz.livingstone@officeteam.com. Thank you for all interest but only qualified candidates will be contacted.