The Estee Lauder Companies Le Labo Lab Technician (Retail Sales) -20 hour position - Le Labo - Toronto, ON in Toronto, Ontario

Le Labo Lab Technician (Retail Sales) -20 hour position - Le Labo - Toronto, ON

Brand: Le Labo

Description

As a

brand ambassador and storyteller you

are responsible to share

the beauty of our craft with our clients.

Your mission is to create unique and memorable experiences for all who

wander into our boutiques.

Customer Service(Builds Collaborative Relationships)

  • Uses

excellent communication

skills to ensure that each client

receives

a personalized high touch experience,

taking pride to craft every creation for the client

  • Shares

with

the client your knowledge on the art of fine perfumery,

on the brand, and on the collection

  • Compound

perfumes, label and package the creations

  • Provides

personalized after sales service to the client with recommendations / event invitations

in line with their interests to increase client loyalty

  • Enhances

the client experience by preparing any special orders as needed

  • Builds

and

maintains excellent working relationships with colleagues, peers, management

and all

internal and external stakeholders

  • Treats

others with dignity and respect

Demonstrates Learning Agility

  • Embraces

and

utilizes all business and education initiatives, programs and tools

  • Assists

the

store manager on the training of new hires as needed

Strives forExcellence in Execution

  • Implements

all visual merchandising, pricing,

housekeeping and store operations

guidelines to achieve all KPIs and targets

  • Actively

participates in maintaining the work environment (housekeeping duties,

re-stocking products, opening and closing duties)

  • Follows

all operational policies and procedures to ensure that the store achieves organizational and administrative

excellence at all times

  • Follows

all

cash handling and credit card transactions in line with Company procedures and

achieves satisfactory audits as a minimum

  • Follows

the Company's time keeping and attendance policy and dress code at all times

  • Responds

positively

to feedback

Qualifications

Education

  • Minimum

Grade 12

  • College

Degree preferred

Job Related Skills

  • Cosmetic/Beauty

experience preferred

  • Strong

attention to detail

  • Creative

and innovative thinker

  • Ability

to work evenings and weekend with a prestige client base

  • High

energy, positive and optimistic personality

Job: Retail - Store

Primary Location: Americas-CA-ON-Toronto

Job Type: Standard

Schedule: Part-time

Job Number: 165261