Mackenzie Investments Operations Services Administrator (several contract positions) in Toronto, Ontario

The Operations Services Department is accepting applications for several contract positions within the Electronic Document Management team.

What we offer:

  • Opportunity to be part of a team in a professional and dynamic environment

  • Exciting and convenient downtown Toronto location

  • Comprehensive coaching, support and training for growth and development

  • Relationship building skills

  • The opportunity to further your passion and understanding of the financial industry

Reporting to a Supervisor, Operations Services, the successful candidates will be responsible for a variety of tasks that may include:

  • Analyzing and understanding client requests according to IGM policy and procedures and compliance guidelines for the input and processing of registered and non-registered investments.

  • Indexing of documentation through data entry of naming conventions and classifications

  • Providing image management and servicing activities for client accounts

  • Operate information retrieval systems to research and extract records according to established guidelines

  • Exercise quality assurance to ensure information accuracy and business process integrity in a Service Level driven environment.

  • An ongoing focus on continuous improvement (e.g., departmental processes, templates, and standards in an effort to streamline and increase quality of project outcomes).

The following qualifications will assist the successful candidates in accomplishing these functions:

  • Post-secondary education or work experience in a relevant business discipline

  • Exposure to records Management technology, Certification in Records and/or Information Management or equivalent from an approved institution is an asset

  • Mutual Fund and Financial Industry knowledge and experience is an asset

  • Familiarity with back office data processing, processes and procedures and working knowledge of MS Office

  • Detail-oriented, organized, good time-management skills, accurate and able to work well in a fast paced deadline driven environment

  • Must be able to work in teams and independently and demonstrate good communications skills, both written and verbal

*Candidates must be available to work a flexible rotating shift between 7:00 am – 8:00 pm Monday – Friday. Candidates will work a minimum of 25 hours a week and work weekends occasionally.

Internal Applicants:

If you are interested in applying for this position please direct applications on-line using the “apply for this job” icon located at the bottom or to the left of the posting. If you would like to refer someone for the position please email the posting using the “email this job” option and have your referral indicate that they were referred by you when completing the application. All resumes should be received by Monday December 5th, 2016. If you have any questions regarding this position, please contact Human Resources. Please record your extension number on your resume and cover letter. The job grade for this position is 5.

External Candidates:

We thank all applicants for their interest in Mackenzie Investments; however only those candidates selected for an interview will be contacted.

Mackenzie Investments offers an exciting and challenging work environment, a competitive base salary, performance-based bonuses, excellent benefits, recognition for your accomplishments, and opportunities for personal and professional growth.

Mackenzie Investments is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. Please advise Human Resources if you require an accommodation.

File #16-136

Job Type (EN): Contract

Job Industry (Choose up to 3 industries) (EN): Financial Services and Banking

Career Level (EN): Entry Level