Robert Half Technology Technical Sales Engineer in Toronto, Ontario

Our client in the Scarborough area is looking to hire a Technical Sales Engineer. This is a contract to full time opportunity. In this role you would be responsible to:

  • Provide detailed technical design and blueprint on assigned implementation and installation projects

  • Identify all technical issues of assigned project to ensure customer satisfaction with project delivery

  • Work with RSM, customer integrator/technical management team and SME on providing technical direction on project in resolving complex implementation and installation issues

  • Runs project status meetings, identifies resources required, issues in each area to support project activities and prioritizes resolution

  • Work with technical support team where necessary to provide guidance on customer site equipment set up to ensure effective trouble shooting

  • Act as a liaison between Customer, technical support, sales and R&D; Team

  • Provide feedback to Management including (but not limited to): software and hardware features, customization

  • Working with the RSM to improve the processes used to implement the product and to standardize product implementations

  • Write down, track plans and submit reports as required by Management

  • Primary responsibility in the collection and documentation of user's requirements

  • Escalate unresolved issues following established escalation guidelines

  • Ensure satisfactory transfer of care, custody and control of solution upon completion of project

  • Working with SME to conduct product and system training programs for sales staff and departments internally

  • Assist Sales Team with Trade Show logistics globally (both assembly and equipment testing by others).

  • Upon completion of project design, pass on parts list to Account Management for quotations

  • Provide training to sales team on new products and features

  • Assist marketing team with technical related documents

  • Participates in sales strategies within the various market segments depending on the company goals

  • Maintain up to date knowledge of new product releases by working with R&D; and Product Development team; effectively present new products, promotional concepts and activity, and conduct business reviews.

  • Liaise with Company's major technical project leads to ensure that communication and processes are accurate and maintained in an orderly fashion.

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI® and the Microsoft® Partner program, we have access to client companies that other staffing firms don't. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local Robert Half Technology office at 888.674.2094 or visit roberthalf.com/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

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Req ID: 05050-9500260814

Functional Role: Account Executive/Staffing Manager

Country: Canada

State: ON

City: Toronto

Postal Code: M2N 6L7

Compensation: DOE

Requirements: Education: Minimum College education in Computer science or related field Experience: Minimum 1 year technical experience.

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  • Experience with video surveillance technology- preferred To apply to this position please apply directly AND submit your resume to Sophia.smith@rht.com About Robert Half Technology Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. It's a simple but powerful truth. Innovation starts with people, and people start with us. © 2016 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. For more information, please visit roberthalf.com/technology.