Whole Foods Market Prepared Foods Service Team Member (full-time) in Vancouver, British Columbia


As a member of our Prepared Foods Team, your role will include setting and maintaining attractive Prepared Foods displays and supporting the regional Prepared Foods vision. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.


  • Give every customer immediate and undivided attention. Surprise and delight the customers with consistent, delicious food.

  • Ensure a fresh and appealing display by keeping cases and salad/ hot bars clean and well stocked and properly rotated, while checking and ensuring freshness and quality of products.

  • Weighs, prices, and packages customer selections.

  • Prepares sandwiches and other prepared foods behind the counter for customers, which may include slicing meats and cheeses.

  • Maintain accurate department signage and pricing.

  • Follow department procedures to maintain supplies, backstock and coolers and to track product transfers and spoilage.

  • Assist with sampling program by keeping sample areas full, clean, and appealing and by sampling products directly to customers.

  • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.

  • Operate and sanitize all Prepared Foods equipment in a safe and proper manner.

  • This job posting is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.


  • Previous kitchen, culinary, deli, restaurant, kitchen management, cooking or customer service experience preferred.

  • Excellent communication skills and willingness to work as part of a team; ability to communicate effectively with customers.

  • Ability to follow instructions and procedures.

  • Ability to sell proactively.

  • Ability to learn basic knowledge of all products carried in the department.

  • Understand and communicate quality goals and ingredient information to customers.

  • Ability to visually examine products for quality and freshness.

  • Effective time management skills.

  • Strong work ethic and integrity.

  • Proper handling of knives and other cutting equipment.

  • Available for flexible scheduling to meet needs of the department.

Essential Job Functions:

  • Stand and walk for extended periods of time.

  • Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and

below shoulders and squat.

  • Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds.

  • Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.

  • Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)

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