BDO Receptionist in Vancouver, British Columbia

BDO. Because relationships matter.

There are many world-class accounting firms. Far fewer that offer a culture so rich in professional opportunity, personal fulfillment, and long-term growth. At BDO, we understand that exceptional service to our clients begins – and ends – with exceptional regard for our people. Because at its core, our business is not about numbers or spreadsheets, dollars or pence, but about people working with, for, and in service of others. In short, because relationships matter.

Position Summary

Reporting to the Administrative Team Lead, the Receptionist is responsible for maintenance of all areas of reception, specifically greeting clients and switchboard.

Key Accountabilities and Responsibilities

  • Booking boardrooms for meetings as requested and coordinating catering requirements

  • Ensure area is opened/closed appropriately, ensure night lines activated, ensure security requirements set each night

  • Ensure reception desk/area is equipped with appropriate office and marketing supplies

  • Input courier recoverable charges using BDO's technology

  • Maintaining a daily report of the whereabouts of all staff members

  • Maintenance in appearance of reception area ensuring desk area is tidy and confidential related to client packages, mail, etc.

  • Manage courier requirements for delivery and pickup, including signing for couriers, completing the waybills and other necessary documentation, maintenance of log books for tracking purposes

  • Operating a multi-line console to handle outgoing, incoming and inter-office calls (paging where necessary)

  • Receiving and directing visitors to the appropriate department or individual

  • Receiving and routing calls, providing directory assistance and directing inquires to proper department or individuals

  • Responsible for catering requirements for meetings as required

  • Assist with large mail outs as required

  • Managing the office equipment sign-out procedure, including tracking equipment and following up on the status of returns

  • Distributing faxes and courier packages

  • Sorting and ensuring incoming mail is distributed

  • Sorting and delivery of cheques with appropriate back up material (from PUMA) to Internal accounting representative for processing

  • Update various listings (internal extensions, sign in sheets, lists in Public Folders, master excel listings, etc.)

  • Kitchen maintenance for reception area (i.e. loading and unloading the dishwasher, putting the beverages in the refrigerator, etc.)

Education and Professional Skills/Knowledge

  • Minimum two years experience in a professional reception role with a multi-line switchboard and general administrative duties

  • Excellent interpersonal skills

  • Support the Vision of the Firm by ensuring the demonstration of our BDO Values and Expectations

  • Various other duties to assist the Office Services department as required

  • This role may involve climbing ladders, bending and lifting equipment/boxes up to 30Ibs

  • This role will require the ability to work extra hours from time-to-time, per business requirements

  • Typically working in an office environment, with minimal physical activity and may require long periods of sitting and concentration in working with data

Our Vision

One Firm engaged to make a difference through valued relationships with our people, clients and communities.

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System ID: 2016-4027

Job Type (EN): Full Time

Job Industry (Choose up to 3 industries) (EN): Accounting and Auditing Services