BDO Receptionist in Vancouver, British Columbia
BDO. Because relationships matter.
There are many world-class accounting firms. Far fewer that offer a culture so rich in professional opportunity, personal fulfillment, and long-term growth. At BDO, we understand that exceptional service to our clients begins – and ends – with exceptional regard for our people. Because at its core, our business is not about numbers or spreadsheets, dollars or pence, but about people working with, for, and in service of others. In short, because relationships matter.
Reporting to the Administrative Team Lead, the Receptionist is responsible for maintenance of all areas of reception, specifically greeting clients and switchboard.
Key Accountabilities and Responsibilities
Booking boardrooms for meetings as requested and coordinating catering requirements
Ensure area is opened/closed appropriately, ensure night lines activated, ensure security requirements set each night
Ensure reception desk/area is equipped with appropriate office and marketing supplies
Input courier recoverable charges using BDO's technology
Maintaining a daily report of the whereabouts of all staff members
Maintenance in appearance of reception area ensuring desk area is tidy and confidential related to client packages, mail, etc.
Manage courier requirements for delivery and pickup, including signing for couriers, completing the waybills and other necessary documentation, maintenance of log books for tracking purposes
Operating a multi-line console to handle outgoing, incoming and inter-office calls (paging where necessary)
Receiving and directing visitors to the appropriate department or individual
Receiving and routing calls, providing directory assistance and directing inquires to proper department or individuals
Responsible for catering requirements for meetings as required
Assist with large mail outs as required
Managing the office equipment sign-out procedure, including tracking equipment and following up on the status of returns
Distributing faxes and courier packages
Sorting and ensuring incoming mail is distributed
Sorting and delivery of cheques with appropriate back up material (from PUMA) to Internal accounting representative for processing
Update various listings (internal extensions, sign in sheets, lists in Public Folders, master excel listings, etc.)
Kitchen maintenance for reception area (i.e. loading and unloading the dishwasher, putting the beverages in the refrigerator, etc.)
Education and Professional Skills/Knowledge
Minimum two years experience in a professional reception role with a multi-line switchboard and general administrative duties
Excellent interpersonal skills
Support the Vision of the Firm by ensuring the demonstration of our BDO Values and Expectations
Various other duties to assist the Office Services department as required
This role may involve climbing ladders, bending and lifting equipment/boxes up to 30Ibs
This role will require the ability to work extra hours from time-to-time, per business requirements
Typically working in an office environment, with minimal physical activity and may require long periods of sitting and concentration in working with data
One Firm engaged to make a difference through valued relationships with our people, clients and communities.
System ID: 2016-4027
Job Type (EN): Full Time
Job Industry (Choose up to 3 industries) (EN): Accounting and Auditing Services