IKEA Carts Co-worker - Permanent Part-time in Canada

Carts & Carryout Co-worker 3 - Permanent Part-Time Positions IKEA RICHMOND *Application process opens November 28, 2016 *

Application process closes December 6, 2016

ABOUT THE JOB Maintain the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer to strengthen IKEA’s position as the best home furnishing store

YOUR ASSIGNMENT Your tasks will include:

  • Respond to radio calls throughout your shift for customer assistance and do so with a sense of urgency
  • Assist customers in loading merchandise into vehicles as efficiently as possible
  • Work with a sense of urgency to ensure the supply of carts is readily available to our customers especially during peak times of the day and peak days
  • Self motivated starter who seeks out tasks and ways to improve the customer experience and departmental productivity during every shift
  • Ensure that the loading zone remains clear of carts
  • Collect carts throughout the day from the parking lot and shuttle into the store
  • Maintain a balanced cart flow throughout the store/home delivery areas
  • Disassemble AS IS merchandise when required
  • Assist customers with bringing merchandise to be returned up to the returns department
  • Ensure carts are clean and in working order for the customer (clearing all paper, garbage etc... from within the carts and placing in appropriate sorting bins)
  • Report inoperable equipment to managers and remove from circulation for repair
  • Maintain outside area, ensuring inventory is fully stocked (roof racks, string etc...)
  • Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls
  • Use available resources to educate yourself on product features and customer interaction skills
  • Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
  • Assume responsibility for other tasks and projects as they occur


  • Ability to handle several tasks at the same time.
  • Good personal disciplines and work ethic
  • A flexible approach/open to change
  • Good attention to detail
  • Good at quickly building rapport
  • Enthusiastic about work and working with others in a team
  • Self-reliant and motivated with a proven ability to work as part of a larger team
  • Demonstrates a polite and friendly manner
  • Ability to use and take personal initiative
  • Computer literate
  • Assertive and able to remain calm and controlled when faced with emotional customers under stressful times
  • Fluent in English (written and verbal skills)
  • Ability to prioritise and organise own work to make efficient use of time available
  • Experience working in a fast-paced environment
  • Ability to lift 50 lbs. (25 kg) and push several carts at once
  • Fit for physical work such as pushing, pulling, lifting, bending, standing and walking for at least 90% of shift


  • Open availability in the week is preferred; at a minimum, however, you must meet one of the following:
  • Open availability to work both Saturdays and Sundays, and at least one (1) full weekday (Monday to Friday)
  • Open availability to work both Saturdays and Sundays, and at least two (2) weeknights (Monday to Friday closing shifts)


  • High volume, fast-paced retail environment
  • Work in all types of weather and conditions

YOUR BUSINESS PARTNERS Report to: After Sales (Services) Manager Supervised to: After Sales Team Leader

Growing Together IKEA offers an exciting and empowering work environment in a global marketplace and as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

We’re Committed To Both Our Customers & Co-workers Being available to our customers every day of the week is important to us. This being said we are equally steadfast in our commitment to co-worker work-life balance. We require weekend and evening availability, though ensure consecutive days off, at least one weekend day off, and limit evenings worked to one or two a week.

We Hire Straightforward, Down-To-Earth People IKEA co-workers tend to be enthusiastic and hard working with a genuine willingness to work together. While there are many reasons to join IKEA, if you ask co-workers why they stay, their number one response is "because of the people".

Egos Parked At The Door We're all co-workers. We're not big on fancy titles, corner offices or private jets, and we leave our egos at the door. Why? Because it means you get to work as a team member, have fun and get on with the job.

Apply Online at www.ikea.ca Job Title: Carts Co-worker - Permanent Part-time

Location: Vancouver (Richmond)

Country: Canada

Work Area: Customer Relations

Full Time - Part Time: Part Time

Job Type: Regular

Job ID: 267210BR

Removal Date: 12/06/2016