Citi Credit Services Analyst - Montreal, QC (Part-time) in Canada

  • Primary Location: Canada,Québec,Montréal

  • Education: High School Diploma/GED

  • Job Function: Operations Credit Ops

  • Schedule: Part-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16079010


CitiFinancial Canada, Inc. is a subsidiary of Citigroup Inc. and has been as a lending organization in Canada since 1921. Our business is currently part of Citi Holdings are working to create a stand-alone organization in preparation for a divestiture from Citi.

Our objective is helping Canadians realize their financial goals and dreams. With more than 200 branches in Canada and 3 centralized sites, we are part of the communities in which we serve. Our branches are staffed with friendly, knowledgeable people who live and work right in your neighborhood.

CitiFinancial Canada, Inc. offers a very competitive benefits and pension plan. We are invested in our communities and our employees thru multiple activities every year and we are a proud sponsor of Food Banks Canada, Tree Canada and Junior Achievements Canada.

The Credit Services analyst is the primary front line point of contact for merchants. As the first point of contact, the candidate will respond to service inquiries from merchants to resolve any and all service related issues. This candidate will underwriter credit applications and will be responsible for responding to inbound calls.


  • Reviews and evaluates credit applications within lending criteria and within approved lending authority

  • Processes credit line increases and issue authorizations for sales on customer’s accounts that are within company policy

  • Faxes back incomplete applications indicating the missing required data

  • Reviews tax returns and pay stubs to verify income and record verification when required

  • Explain financing terms and responds to general merchant inquiries

  • Ensure good merchant service and continuing relationship by ensuring prompt turnaround time

  • Maintains a prompt turnaround time on credit decisions. Must be able to deal with merchants in a professional manner.

Citi Canada is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.



  • High school diploma/GED

  • Strong analytical and problem solving skills

  • Ability to multi task

  • Strong attention to details

  • Work well in a team environment

  • Excellent oral and written communications skills in English and French

  • Ability to work shifts as assigned within an extended hours of operation:

  • Monday to Friday 8:30 – 23:00

  • Saturday 8:00 – 20:00

  • Sunday 11:00 – 20:00