Citi Credit Services Analyst - Montreal, QC (Part-time) in Canada
Primary Location: Canada,Québec,Montréal
Education: High School Diploma/GED
Job Function: Operations Credit Ops
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 16079010
CitiFinancial Canada, Inc. is a subsidiary of Citigroup Inc. and has been as a lending organization in Canada since 1921. Our business is currently part of Citi Holdings are working to create a stand-alone organization in preparation for a divestiture from Citi.
Our objective is helping Canadians realize their financial goals and dreams. With more than 200 branches in Canada and 3 centralized sites, we are part of the communities in which we serve. Our branches are staffed with friendly, knowledgeable people who live and work right in your neighborhood.
CitiFinancial Canada, Inc. offers a very competitive benefits and pension plan. We are invested in our communities and our employees thru multiple activities every year and we are a proud sponsor of Food Banks Canada, Tree Canada and Junior Achievements Canada.
The Credit Services analyst is the primary front line point of contact for merchants. As the first point of contact, the candidate will respond to service inquiries from merchants to resolve any and all service related issues. This candidate will underwriter credit applications and will be responsible for responding to inbound calls.
Reviews and evaluates credit applications within lending criteria and within approved lending authority
Processes credit line increases and issue authorizations for sales on customer’s accounts that are within company policy
Faxes back incomplete applications indicating the missing required data
Reviews tax returns and pay stubs to verify income and record verification when required
Explain financing terms and responds to general merchant inquiries
Ensure good merchant service and continuing relationship by ensuring prompt turnaround time
Maintains a prompt turnaround time on credit decisions. Must be able to deal with merchants in a professional manner.
Citi Canada is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
High school diploma/GED
Strong analytical and problem solving skills
Ability to multi task
Strong attention to details
Work well in a team environment
Excellent oral and written communications skills in English and French
Ability to work shifts as assigned within an extended hours of operation:
Monday to Friday 8:30 – 23:00
Saturday 8:00 – 20:00
Sunday 11:00 – 20:00