Vancouver Coastal Health Mental Health Consumer Initiatives Support Worker in Canada

Vancouver Coastal Health is world renowned for innovation and a focus on quality care and outcomes. The remarkable range of specialties places VCH at the forefront of career destinations for Nurses, Sonographers, Social Workers, Physiotherapists, Mental Health professionals and many other health care and allied professionals. Launch an exciting career with us where you can apply your skills and develop new ones alongside some of Canada's finest practitioners. Come for the job. Stay for the team.

Job Title: Mental Health Consumer Initiatives Support Worker

Work Site: Squamish Mental Health

Status: Regular Part Time (0.6 FTE)

Start Date: As soon as possible

Salary: $20.21 - $22.02 per hour

Hours: 0830-1630; Work three days per week between Monday - Friday.

Reference#: 089260-afa


The Peer Support Program trains people who have first-hand experience receiving mental health services to work one-to-one with their peers. The program is designed to provide youth, adults and older adults who have serious and/or persistent mental illness with support to achieve personal goals, to learn new skills, and to link with community services.


The MH Consumer Initiatives Support Worker works as part of a multidisciplinary team to assist with the development, coordination and administration of the Peer Support Program and other consumer initiated programs.

Provides direct support and guidance to Peer Support Workers in carrying out their role; drafts local manuals, procedures and information sheets and monitors hours worked; ensures Peer Support Workers are fulfilling their contractual obligations; and establishes, maintains and enhances relationships based on respect with consumers/clients, including Peer Support Workers.

Supports consumer initiatives and assists in the increase of consumer involvement in funded projects, participates in consumer, client and colleague education and training sessions, and builds/maintains interagency partnerships and networks with other service providers. Participates in team meetings, conferences, quality initiatives, and continuing education; prepares and maintains statistical data, correspondence and other documents as required; and prepares, assembles and distributes written communication materials.


  • Diploma in Community Social Services from a recognized program.

  • Two (2) years’ related experience working with individuals with a mental illness/disability and personal experience receiving services within the mental health system, and previous experience providing orientation and training to consumers.

  • Valid BC Driver’s License. Local area travel may require the use of a personal vehicle.

This posting has been posted internally and externally concurrently. The Internal competition closes November 25th, 2016. External applicants will be considered after internals.


  • Ability to network within the community.

  • Ability to establish/maintain satisfactory work relationships with public, volunteers and other employees and ability to deal tactfully/effectively with co-workers, public, clients and staff from other agencies.

  • Ability to communicate effectively, both verbally and in writing.

  • Financial management skills.

  • Ability to work collaboratively with both consumers and professional staff within a team environment.

  • Ability to work under pressure and to work independently with minimal direction.

  • Ability to analyze, resolve problems and take initiative.

  • Ability to organize and prioritize work, and to meet deadlines.

  • Ability to recognize and respond appropriately to consumer needs.

  • Ability to work with diverse populations.

  • Ability to operate standard office equipment.

  • Ability to carry out the physical demands of the job.

  • Proven computer skills and ability to utilize contemporary software applications including MSWord, and the ability to adapt to new technology.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Only short-listed applicants will be contacted for this posting.

Employees of VCH must apply via the *Internal Application Process . Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.*

Thank you for your interest in Vancouver Coastal Health.