Nuance Quality Assurance Specialist in Waterloo, Ontario

Chez Nuance, nous donnons aux gens la possibilité d'interagir naturellement avec leurs divers appareils connectés et le monde numérique autour d'eux. Nous créons un monde où la technologie pense et agit de la façon dont les humains le font en concevant des modes d'interaction avec la technologie plus intuitifs.

Notre technologie agile utilise des analyses et des algorithmes avancés pour transformer l'inanimé en animé et transformer des processus complexes en processus simples.

Joignez-vous à notre équipe du domaine des soins médicaux et de santé ... notre mission, améliorer les prestations de soins de santé en favorisant une meilleure interaction entre les professionnels de la santé et leurs patients. Pour ce faire, nous créons la technologie qui permet aux cliniciens de capturer et documenter les soins rapidement et facilement afin qu'ils puissent concentrer leur attention sur leurs patients.

Joignez-vous à notre équipe mobile ... où les systèmes intelligents sont maintenant prêts pour la route. Nous sommes passionnés par le développement d'interfaces intelligentes qui permettent aux gens de parler à leurs voitures, leurs téléphones et tous autres appareils intelligents.

Rejoignez notre équipe entreprise ... un excellent service à la clientèle commence ici. Nous concevons des assistants virtuels facilitant le service client intelligent. Les clients de diverses compagnies peuvent maintenant facilement trouver les informations dont ils ont besoin en utilisant tous les canaux qu'ils préfèrent.

Joignez-vous à notre équipe d'imagerie ... parce que la flexibilité documentaire favorise une meilleure productivité personnelle. Nous sommes passionnés par la conception et la construction d'une technologie sécurisée qui permet aux entreprises de prendre le contrôle de leurs processus de gestion de documents tout en assurant la protection et l’exclusivité de l’information.

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients.

Join our Mobile team…intelligent systems now ready for the road. We are passionate about developing intelligent interfaces that enable people to talk to their cars, phones, devices, and other smart “things”.

Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.

Join our Imaging team…greater document flexibility for more personal productivity. We are passionate about designing and building secure technology that empowers companies to gain control of their document management processes and ensure their proprietary and customer information is protected.

The Quality Assurance Specialist works as a member of QA Embedded Testing team and is responsible for ensuring quality document accounting, printing, and scanning solutions. He or she develops test documentation including test plans and individual test cases, develops automated testing capabilities, executes manual and automated tests, analyzes and troubleshoots issues, and participates in development and product discussions and presentations.

Responsibilities:

  • Plan, develop, and execute tests against software and hardware products using a variety of manual and automated test tools to ensure requirements have been met.

  • Work with the development team to ensure all requirements have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.

  • Review product documentation and collateral materials

  • Create and maintain test documentation such as test plans and test reports

  • Interact with team members and other groups to troubleshoot and resolve quality defects and issues identified during the testing process and post-release of the product

  • Communicate product and process information to other members of the QA team, other departements, and customers as necessary

  • Perform QA equipment/lab maintenance tasks as assigned

Qualifications:

Number of Years of Work Experience:

  • 5+ years in a software quality or technical support function

Required Skills:

  • Installation, configuration, and troubleshooting of enterprise server and client applications on Microsoft Windows, Linux and Mac in virtual environment.

  • Working experience in software testing for enterprise system consisting of distributed server components, database server clients, WebUI, and supported HW devices.

  • Working experience in developing test automation scripts for functional testing.

  • Working experience in agile environment for fast-paced software development and testing release cycle.

  • Strong trouble-shooting skills to identify root cause and narrow down issues.

  • Demonstrated ability to "think outside the box" when creating and executing test plans.

  • Written and verbal communications demonstrated through the creation of test plans, defect documentation, and result report.

Preferred Skills:

  • Experience with large scale network infrastructures including distributed servers, clusters, load balancers, and network protocols, such as TCP/UDP, DNS, AD, LDAP, SMTP, SSL/TLS, etc.

  • Experience with development and/or testing of embedded software systems.

Education: University degree in a related technical field.

In Montreal:

What we offer !

Unique environment for collaborative teamwork on cutting-edge technology:

  • Location is in the heart of downtown

  • Flexible hours

  • Transit reimbursement and parking

Contributing to and collaborating with international teams that drive innovation

  • Competitive benefit package:

  • 4 weeks’ vacation

  • 10 paid sick days

  • Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan

Award-winning Top Employer:

  • Canada's Top 100 Employers – 6 consecutive years

  • Montreal’s Top Employers – 6 consecutive years

  • Canada's Top Employers for Young People - 2 consecutive years

Ce que nous offrons!

Un environnement unique et collaboratif où vous travaillez avec les technologies de pointe :

  • Situé au cœur du centre-ville de Montréal

  • Horaire flexible

  • Allocation de transport en commun et de stationnement

  • Travail de concert avec des équipes à l’international afin de repousser les limites de l’innovation

Programme d’avantages sociaux concurrentiel :

  • 4 semaines de vacances

  • 10 congés de maladies payés

  • Régime de bonus annuel, REER collectif, Régimes de participation différée aux bénéfices (RPDB), Régime de rachat d’action pour les employés

Gagnant de prix à titre de meilleurs employeurs :

  • Canada's Top 100 Employers – pour 6 années consécutives

  • Canada's Top Employers for Young People - pour 2 années consécutives

In Waterloo:

What We Offer!

Unique environment for collaborative teamwork on cutting-edge technology:

  • Convenient location

  • Free parking

  • Flexible hours

  • Contributing to and collaborating with international teams that drive innovation

Competitive benefit package:

  • 4 weeks’ vacation

  • 10 paid sick days

  • 11 paid holidays

  • Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan

Award-winning Top Employer:

  • Canada’s Top 100 Employers – 6 consecutive years

  • Canada’s Top Employers for Young People – 2 consecutive years

ID: 1-29527